Britelite Windows

Britelite House, Bircholt Road, Maidstone, Kent, ME15 9XY, GB
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4.50
Based on 765 Reviews

5

68.76%

4

12.81%

3

4.44%

2

4.31%

1

9.67%
About Britelite Windows

For over 50 years it has been Britelite’s policy to be open and honest with every customer. That is why we offer our lowest price ‘first time – every time’ with no hidden extras, and why our price always includes VAT and fitting. We have installed literally hundreds of thousands of windows throughout the South East and we believe our Triple ‘A’ rated service is simply the finest available. The quality of our installations is consistently excellent; every single one of our fitters has the BSI Kitemark for the installation of windows and doors. We are proud to call them fine ambassadors for the company, who will treat you and your home with total respect. Whilst everyone at our company tries their level best to satisfy customers, we are only human and on rare occasions things go wrong. Rest assured, though, that if this happens we put it right as quickly as possible. If you are unhappy with any aspect of the installation carried out by Britelite, we will arrange a visit by a senior manager within 48 hours of your complaint being received.

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customer
United Kingdom | 01 May 2024

I am impressed with Britelites. They have just replaced our conservatory roof and have done a very good job. From the beginning, I asked their representative LOTS of questions before deciding to proceed with their very competitive quote. Another company I was also dealing with simply gave up responding, so they removed themselves from the running! The surveyor was very knowledgeable and produced a design that perfectly met our requirements. When we placed the order, we were kept fully updated on the progress of our order. Due to the size of the job, 2 teams were assigned to complete the work. Tim, Tommy, Rob and Kieran turned up on schedule and worked very diligently. They were all polite and courteous, and we were impressed that they cleared up after each day to leave a tidy site. We were also very pleased with the extra bits they did, without us asking. They adjusted one of the doors, replaced some aged/broken trim on the window sills, cleaned the frames. By the end of the job it looked like we had a whole new conservatory, not just the roof replaced! All in all, we are very pleased with the job that Britelites have completed for us. Many thanks

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Mi Sandoval
United Kingdom | 30 April 2024

Very professional very pleasant , worked solidly from 8 in the morning , very experienced. Highly recommended and absolute Top Marks for professionalism. Many Thanks for fitting our lovely new patio doors.

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John Blackman
United Kingdom | 30 April 2024

All our contacts with you were very professional and installation by your chap was excellent and his attention to detail much appreciated. Very good experience all round. Many thanks.

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Isabella Modolo
United Kingdom | 26 April 2024

This is review part 1 as we still have a conservatory to be fitted. I had an excellent experience from Nick from sales visit to Simon from Survey and finally from Andy for installation whose brilliant work clearly shows his 40 years experience in the trade. I found the process very professional and I was kept informed of every step. Nick was always very responsive and everyone I dealt with was pleasant. Really happy with the new kitchen window fitted and looking forward to the conservatory fitting in May l.

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David Johnson
United Kingdom | 25 April 2024

50 % of glass were delivered as double glazed the remainder triple glazed as ordered - all frames for triple 2 different types of window handles installed All sashes had to be remade as surrounding gap to large - could see internal hinges from outside & could hear all external noises Underside of dormer window unfinished & from placement of order to sign off took 11 months

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Hassan
United Kingdom | 25 April 2024

I've done a full refub on my house and working with Britelite was the most pleasant. From the start ny salesman Peter was courteous and not at all pushy as other competitors harangued me. The installation was efficient and the quality of the windows and doors is superb. I had very minor snags which were remedied immediately. It's a big investment i made and one that I'm most happy with that has enhanced how my home looks and feels.

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customer Eddie
United Kingdom | 24 April 2024

Work started and completed on time. Done by an experienced employee. Discharged the work to a high standard.

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Paul
United Kingdom | 19 April 2024

Andrew did a really thorough job. It looked fantastic, and he cleaned up afterwards very well. Also I appreciated the guidance on how best to utilise the door in terms of sealing.

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Maddie
United Kingdom | 17 April 2024

Can’t thank Andrew enough for installing our new office windows with such consideration for us both working from home with a baby and a puppy. The finish was exceptional and to a high standard made all the better by his clear communication and thoughtfulness.

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David
United Kingdom | 16 April 2024

I used Britelite for glazing last year, and I was impressed with the product, service, and the prices. I was therefore discussing further glazing work with them this year on my mum's property. I commented that I was having difficulty finding a suitable roofer for small section of flat roof, and it was only then that I discovered that Britelite also provided this service. Their price for GRP over improved thermal insulation was reasonable, and so I signed up, and the service again proved to be good.

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NT
United Kingdom | 16 April 2024

Britelite have been really good all the way through. I thought changing windows would be daunting, but it’s been very straightforward from the initial conversation to the installation. The installer Jim has been doing this for 20 years and it showed. He was quick, but very efficient and very helpful. Everything clean when they left! I gave 4 stars, only because I’m waiting to see how the windows and door stand up…but the signs are good.

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K Lee
United Kingdom | 16 April 2024

Excellent quality of product and workmanship. Everybody love the new conservatory roof that Britelite replaced. Glasses they supplied are also among the flattest I have seen. I think conservatory roof replacement is a good cost saver if your conservatory windows are still fine and you don't want to bare the cost of rebuilding the extension/conservatory.

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Helen
United Kingdom | 10 April 2024

From start to finish Britelite were very professional with handling our order for 2 doors and 12 windows. Andy Hinchcliffe was very honest with us from the start giving us a fair and reasonable price, not like other companies who start high and then reduce the price. The surveyor informed us of everything that needed to be done on the windows and frames ,so there was no big surprises when it came time for fitting. We were kept up to date with the order when it went to the factory. The fitters were a father and son team that worked well together to get the job done to a high standard. They always left the job clean and tidy before going home at the end of the day. We are very happy with our windows and doors and would recommend Britelite to family and freinds.

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Anonymous
United Kingdom | 09 April 2024

Briteline were very helpful getting my windows fitted.

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PAULINE NYIRENDA
United Kingdom | 09 April 2024

Staff were very professional and respected my property

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Mrs Higginson
United Kingdom | 06 April 2024

The fitter was excellent, clean and adjusted existing doors to the best they have been. He is a star!

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Desmond Rennalls
United Kingdom | 05 April 2024

Watching the men working as a team and updating me on their progress and other issues that they found themselves and offered an alternative solution to get the job done as neat and professional looking as possible.

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Jane colyer
United Kingdom | 02 April 2024

Service was good measured up fitted all in good time!! Competitive price just have to see in time how durable product is and if there is a problem how the company respons

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Mrs Jenny
United Kingdom | 28 March 2024

Very pleased with service received right from initial visit to survey to the groundwork team and then the installation. Came when they said they would and did a very good job. Really pleased.

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Beverly Underwood
United Kingdom | 21 March 2024

Britelite were very professional, prompt and had great communication. Nothing was too much trouble, and our house looks lovely. Our conservatory is beautiful. A*

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