Britelite Windows

Britelite House, Bircholt Road, Maidstone, Kent, ME15 9XY, GB
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4.50
Based on 765 Reviews

5

68.76%

4

12.81%

3

4.44%

2

4.31%

1

9.67%
About Britelite Windows

For over 50 years it has been Britelite’s policy to be open and honest with every customer. That is why we offer our lowest price ‘first time – every time’ with no hidden extras, and why our price always includes VAT and fitting. We have installed literally hundreds of thousands of windows throughout the South East and we believe our Triple ‘A’ rated service is simply the finest available. The quality of our installations is consistently excellent; every single one of our fitters has the BSI Kitemark for the installation of windows and doors. We are proud to call them fine ambassadors for the company, who will treat you and your home with total respect. Whilst everyone at our company tries their level best to satisfy customers, we are only human and on rare occasions things go wrong. Rest assured, though, that if this happens we put it right as quickly as possible. If you are unhappy with any aspect of the installation carried out by Britelite, we will arrange a visit by a senior manager within 48 hours of your complaint being received.

Contact Info

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Jayne
United Kingdom | 21 June 2022

Fantastic service - fabulous windows - excellent fitting - very happy indeed!!!

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Ian Riseley
United Kingdom | 21 June 2022

Efficient and tidy fitting

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customer
United Kingdom | 20 June 2022

Excellent workmanship

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Peter Heuerman
United Kingdom | 20 June 2022

Andy the fitter was outstanding. Went above and beyond to show us the progress of instal.

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JANET
United Kingdom | 18 June 2022

Beautiful windows installed by a cheerful team. We were impressed by the fitters attention to detail and clear communication of what they were doing.

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Allan Wicks
United Kingdom | 16 June 2022

Installation was cancelled twice. The scaffolding is still up after 9 days. We can't appreciate our windows yet! Have asked twice to see when it will come down. Otherwise we are happy with the windows.

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David Parrott
United Kingdom | 15 June 2022

The pair of gentlemen that came and fitted our 2 doors, complete credit to your Company, polite, tidy and super efficient. Very surprised about how quickly the job was completed. Highly recommended.

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Ian Dance
United Kingdom | 15 June 2022

A very efficient company keeps you in the picture at every stage of the process from initial order until final completion. I would use them again if needed. Throughly professional set up

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Christine Ohara
United Kingdom | 13 June 2022

Absolutely appalling - stay away at all costs! We had bifold doors fitted as well as two large windows upstairs. Two of the windows still don’t close and the doors are still coming out of the runner and the frame is not even attached to our steel so you can actually kick it away. Despite several escalations we are now having to go to the small claims court as the doors are not fit for purpose. Shocking customer service and shocking craftsmanship - avoid avoid avoid

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Julie F
United Kingdom | 12 June 2022

Great job! Thanks

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Mrs. Barbara
United Kingdom | 08 June 2022

Would have been five stars but there were several minor points that needed sorting out after installation. Britelite fixed theses points very quickly once they had the relevant parts.

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Mr Hanson
United Kingdom | 07 June 2022

Product quality good but the fitting and manufacture leaves a lot to be desired. Windows/doors are made unnecessarily smaller than openings so installation is easy. However, having purchased higher spec thermal products, the frames were installed using very long screws and the gaps hidden behind UPVC strip and no foam or insulating infill was used resulting in road noise and cold air. One window is smaller than the frame and does not seal. The glass conservatory roof panels were also small and wedges were used to centre the sealed units. Some of these had to be refitted as rain started to penetrate. One internal glass sheet shattered (leaving external sheet intact) resulting in wooden floor being replaced - insurance assessor deemed pressure the cause of the exploding sheet due to stress from expansion/contraction. Glass fragments were embedded in furniture and floor. Luckily the conservatory was unoccupied at the time.

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Richard London
United Kingdom | 07 June 2022

Over all very good from salesman right through to installation. Installation team worked hard clean and tidy and any bits we did not like they fixed with no problem

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Robert Falk
United Kingdom | 31 May 2022

Site visit by the representative for Britelite WIndows and the subsequent ordering process went smoothly. The door and adjacent window were installed as promised, neatly, and the old door and window removed and the site cleared up. Great. Another happpy customer.

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Customer brian
United Kingdom | 27 May 2022

I had Britelite Windows replace all the windows in my house, the Sale man came to the house, what I liked most, was no pressure to buy windows. The work was carried out soon after, no mess, no fuss, very pleased. Many Thanks

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David Lawrence
United Kingdom | 17 May 2022

Windows are fine but am totally dissatisfied with the standard of finish.

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customer
United Kingdom | 17 May 2022

Very pleased, timely fitters cleaning after themselves slightl problem with an opening lever a few weeks after fitting but a new one sent out with no fuss after ringing customer service, will use again

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JORDAN
United Kingdom | 17 May 2022

Brilliant windows installed , no complaints at all and I would definitely recommend this company .would have been 5 stars but had a few issues with the conservatory I had done ,

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Arthur Hall
United Kingdom | 16 May 2022

Our experience covers replacement of 2 conservatory roofs, one polycarbonate and one tinted double glazed glass. Also 2 large double glazed patio doors. This required very meticulous precision fitting and surveying on existing frame footprints. All this work was completed by teams of thoughtful and conscientious operatives including follow up adjustments when these were required. I would be keen to recommend Britelite to anyone considering engaging this company.

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Mr &
United Kingdom | 16 May 2022

Small job changed pain and away in 15 mins

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