So far, everything has been OK. I had some strange problems losing dial tone and connection issues, but I rebooted the system by turning off power to the little antenna tower for a few minutes and then powering on again. That solved the problem. I was not able to contact a technician, because it was after hours. Other than that, it seems fine. I need to understand what "annual membership" means, because I make very few calls and an email said I could save money with annual membership. I don't make many calls and saving money with an annual membership might be beneficial.

I ordered this phone for my mom (93) and it works pretty well. The clarity is great, but there are a few small issues that we have with it that probably wouldn't hamper my buying it again. The first is that it has random beeps about every 3 minutes that, when it beeps, I can't hear what she's saying. The second is that it has had to be rebooted twice now, and when that happens, she can't do it herself. I have to drive to her house and perform the task of removing the back cover and inserting a toothpick or paperclip into the tiny hole in the back to reboot it, then wait for the lights to all come back on. This procedure had to be performed 3 times last week to get it to reset correctly. The third is that the device needs to be placed in a window in order to pick up the best signal, which is not always convenience if you have no window sills or tables in front of a window. Again, none of these issues would deter me from using this device or recommending it to anyone that needs just a phone and doesn't have a reasonable local phone company option. Overall, I give it 4 stars.

Service is great!

Took a while to get my service going, I had to call 3 times to get my original number transferred, from misinformation. Some call ID numbers show on my phone, some do not. Sometimes I have to dial a number twice before it connects. But all in all, I wanted a landline. It's good so far.

Home phone with a great price (just like the older days) without having to worry about where’s her phone, or is she ok. Thank you 😊

I've been trying to port my number to a other phone company now for about 3 weeks now with no success.

This phone company is the best, I just love it.thanks you guys, I really appreciate every one of you guys....

Phone works good but customer service is terrible. Not all of them but the majority.

We have problems pretty often. We do live out in the country, but our previous system worked better than this one. It randomly doesn’t work. Sometimes we get a loud three tone sound that doesn’t go away when we answer the phone.

Very pleased with Community phone excellent customer service

Have had a few issues

My mother kept losing her cell phone. Getting this landline at such an affordable price was great. Thank you.

when i changed to community phone service i tried to get my old phone no which is 3372389809 from magic jack phone service never happened. other than that, i like community phone service

We’re happy with the phone service. My only complaint is that my Bank changed my debit/credit card #.. and we received a daily message. Someone called my mother, who has the phone and is 92, in a care center. My name is on the phone and I pay the bill every month. I wasn’t called. I feel I should have been given the time allotted in my daily Emails to take care of changing my card info for payment!!

I've had no problems with this service. It's cheaper that a regular land line, much easier than using my cell phone all the time, by far better than a cable/internet based systems. Very easy to set up and use.

Service and voice quality have been excellent; my ONLY criticism is the number of rings for incoming calls--so many times the call goes to voice mail before I can reach the phone. And I have 6 phones in my house! I try to remember to carry a phone with me at all times, but sometimes I get busy and forget. PLEASE, add another ring, or better, add 2 rings!

It has been good My equipment arrived in a timely manner and was a breeze to set up. I live in a rural area where cell phone reception is pretty much impossible. The Community phone system is great, there is clear reception and no dropped calls.

I was having trouble logging in and finding where to change my password. I heard back from your team quickly and was able to follow what they told me to do very easily and accomplished both things - logged in and changed my password. I appreciate the prompt and helpful support.

Customer service was very helpful when the phone was down. Once the modem was replaced no problems with phone service.

Everyone I have talked to has been extremely friendly which I appreciate. However, the phone keeps going straight to voice-mail without even ringing. The base unit has to be reset several times every week. We were sent a replacement unit and have had the same issue. Will likely terminate the service soon. It is very unfortunate as I really liked the attitude and friendliness of everyone I have dealt with.