Max explained a lot to me and made me at ease of my own mistakes I had made. Put me in the right direction and feel less stressed now.

The live help system is excellent for sorting out those little niggles and mistakes. Luke has been really helpful today with a small financial error we made. Cheers Luke @ Arthur online

Great first experience watching the live demo of Arthur, Max G was very informative, professional, friendly and patient with the long list of questions I asked. Arthur definitely is a one stop solution for all aspects of property management and I cannot wait to try my 30 day free trial! Thank you

I am a landlord and a letting agent overseeing approx 100 units. I used to run all my systems through a series of google sheets. I moved to Arthur in an attempt to streamline all the processes and save time going forward. I've been using Arthur for around a year now and am delighted with the software and the company in general. There is a system within the software for everything I need and more. It takes a bit of time to get everything all set up but once it's up and running it all works very smoothly, including integrating with Xero or whichever accounting software you use. Over the last year or so I've dealt with around 5 different members of the Arthur support team for Zoom tutorials and their help and support has always been very effective and invaluable. The fact that that you are able to book in hour-long slots several times a month is really an amazing feature that gives confidence in your ability to use the software effectively. I highly recommend Arthur to anyone looking for property management software and indeed have just encouraged some friends who run a similar business to sign up.

We have always had a good relationship with the team at Arthur and love that we can contact someone at the click of a button with any questions or musings we might have – The customer service team are incredibly approachable. In this instance though, I feel the need to give a specific mention to Max Gray. We experienced a sync issue over the xmas period which was having a major impact on our client’s business. Max took ownership of the situation into the late hours of xmas eve, corresponding with his tech department on my behalf to investigate the issue and updating me at every stage. Our business is not 9 to 5 by any means and the above and beyond approach at this crucial moment made all the difference.

Shenice has helped us on a number of tutorials and we have found her patients and attitude towards teaching us superb. Highly recommend her as an asset to this company.

Great software. Bought us into the 21st century as housing providers! Supportive staff and great training offered.

I’ve spent over an hour with Max this evening discussing everything my business requires. He was extremely helpful and very friendly, Looking forward to working with him soon. Toni Let’s go let ltd

I have been majorly impressed with ArthurOnline. The software is great, the team is great, the experience and support is great. For me it is important I have a software that manages every aspect of the property management business as well as a team that are willing to support, just now I got off of an out of hours long phone call just batting ideas and getting support, that is invaluable in my opinion. Thanks team

I've just come off a demo call with Max and I am so impressed. The call was scheduled for 45 minutes but he gave me almost double that and couldn't have been more helpful in answering my (many) questions. He's very personable and knowledgeable and fitted a lot into the whistle stop tour of Arthur! I like the fact that the 30 day free trial is just that - no debit card details taken until the end of the trial, and also the flexibility of a monthly rolling contract with no minimum period and only a 30 day notice period: that shows that Arthur are so confident of their product that they don't need to to tie people in to fixed periods. Thanks Max; it was great talking to you: I'm really glad I took the opportunity to book a demo appointment with Arthur.

I have been very impressed with Arthuronline, both the purchasing journey and the excellent quality of teaching. All members of the team we have interacted with have a really can do attitude, the software itself is very flexible and the team are always willing to implement improvements. Thanks to Max and his team !

Currently using a competitor and interested to switch to Arthur. Software has some additional features (but also missing some others which have been 'in development' for years). On balance it does seem like a better piece of software and hence the interest in switching. However, the sales team are disastrous. They are inflexible and somewhat rude. I had two different prices for on-boarding and when it came to next steps, you get charged even before you're up and running. I'm genuinely disappointed at the poor sales team. We're in the middle of the largest pandemic in a century and they are squeezing every last penny. You'd have thought for a potential customer who will be paying monthly, will be paying for upfront Arthur switch costs, that at the very least, they can would charge a new customer until the system is actually being used and live. Instead they want to charge the day you start uploading data in preparation for a switch. My feedback to the owner/founder - please sort your sales team/process out and stop the massive switch over costs. I will be honest and say that your main competitor has a totally different sales experience and work with new customers and it was a really positive experience.

I submitted a support request at around 9pm and to my amazement received a call from Max offering to help. As well as discussing my immediate request, he has also helped me understand how I can be benefiting much more from Arthur. A very positive call from a very committed member of staff.

Great customer service had a late-night zoom with a high ranking staff member called Max Gray at about 10:30 pm where he helped me fix the issue I was having. Top Guy. The system is modern, clean an and organised. Look forward to using the system more in the future.

Great support. Saul is extremely helpful

Amazing system transformed our business! Top system for HMO and SA management! Great automation, tenant interface, bank rec facility and much more! Hamid is a STAR, so efficient and easy to communicate with. Thanks very much. P.s. Highly recommend to all my mentees with ever growing portfolios. Simon

Great service from Arthur, special thanks to a young Erin who helped me with some issues I had.

Thank you Arthur team your customer service is second to none. I always get a quick response and effective resolution to any issues I come across. This company should go into business showing others how customer service should be done. Thanks Eren your help today resolved an issue I have been struggling with for a while I should have asked sooner.

Efficient and helpful communication from Max Milligan regarding automatic messaging! Thanks so much as you managed to sort my query in speedy time

Needed some help with a query and Max was available with an almost instant reply and even guided me through the process on a quick zoom call to walk me through the steps for easy understanding. Absolute gem, thank you.