
starfish
United Kingdom | 01 February 2016I was an early adopter of Arthur. Throughout my association with it I have been so impressed with the level of customer support. Arthur has streamlined my student HMO lettings business paperwork and accounting. Leaving me free to grow my business. Mark and David and the team have been beside me - continually suggesting ways in which Arthur can make my life easier, and at very reasonable cost.

Kevin
United Kingdom | 29 January 2016Although I have only been using Arthur for a short time I can see it becoming indispensable, nothing is too much trouble and the guys being landlords themselves understand the problems and do not try to get your business to fit the software. Highly recomended

Nathan Keeley,
United Kingdom | 28 January 2016As a mid-tier accounting firm we have a large range of clients who use different software solutions, in regard to property management and those with property portfolios we have found the best in this area to be Arthur Online. This is an excellent piece of software which integrates well with Xero, making property management and reporting a lot clearer, as the data syncs very well between the two using both push and pull capabilities. A great feature of this software is that it is very flexible and can be customised to meet different client requirements such as housing benefit, service charges, claw backs, and separate tenant and contractor log ins etc. The guys at Arthur Online are very helpful and will go beyond expectations to ensure everything runs smoothly, and both the accountant and client are supported. I recommend this to all our relevant clients and look forward to moving more clients over to this software.

Cristina Cornforth
United Kingdom | 28 January 2016Arthur was introduced to me and whist I am gradually learning my way around the software, at any time I need assistance I call up David who guides me through, step by step. Offering suggestions to tailor make to my requirements. I am very pleased with what Arthur offers and the service I receive. I have already recommended it to a friend of mine. Cristina Cornforth, Director, easy2 let Manchester Limited.

bfproperty
United Kingdom | 22 January 2016I have yet to come across a company who have been so immensely helpful and prepared to make their programme work for us. We are new to using technology to manage our properties but come with a basket of needs that might not be standard. Not once have we been told "it cannot be done" - all we ever get from David and Marc is "let's see what we can do" or "no problem, we can make that work". It is so refreshing to work with David and Marc. They have made a positive difference in our business - go Arthuronline! Joni van Olst, Finance Manager, easy2 let Ltd

Frank
United Kingdom | 20 December 2015I have more than 50 tenancies. When you have reached this level you need a system to handle every aspect of your business and you can not just use your own home made systems.I have ordinary tenancies (one or two tenants in a property) and multi-lets (multiple tenants in a property on multiple tenancy agreements - HMO). Some of the properties I own personally, some are jointly owned and some I manage for other people ArthurOnline fits me. However if you only have one tenant you will benefit you. The reason is that ArthurOnline will keep track of then property, the tenancy, and the tenants. That is the basic requirements met. However ArthurOnline goes further. It keeps track of viewings, documents and communication with your tenants. However there is so much more you get with ArthurOnline. The best is that the system integrates with xero - that is your bookkeeping taken care of. Bookkeeping is any landlords nightmare. As you can understand ArthurOnline is a large system where you can't start to use everything in one go. However you can start entering basic information and get your tenants onboard (ArthurOnline is available in a mobile version and as an app). Getting your tenants to use ArthurOnline is the first step in saving your self time - and it keeps any issues in ONE place (gone is the need to search for information relating to tenant issues in emails, letters, texts, WhatsApp etc). As you get to know Arthur you can starts using other parts of ArthurOnline. ArthurOnline has integrated document storage, so ASTs, letters and certificates can be stored in ArthurOnline and is immediately available to your tenants, landlords, agents and property owners (you can set up who can view what). ArthurOnline can definitely help you streamline your business and free up time to focus on the real issues. Their support is excellent and the people at ArthurOnline understand what it means to be a landlord/agent or whatever. Of course you have a help system that explains the working of ArthurOnline and there are loads of videos, should you need it. You can also call ArthurOnline and get good help - and they get back to you! Their prices are fair but judge for yourself with the 30 day free trial period. I can wholehearted recommend ArthurOnline. It has made my worklife easier and enabled me to focus on the business.

Angie Nicol,
United Kingdom | 09 December 2015As a small professional solutions company focussed on business bookkeeping systems, we had been looking at various software solutions for the property portfolio market, as we had been approached by a number of portfolio owners. We had worked in Xero to devise a system to produce detailed, accurate and timely management information for the business owner. We had researched various apps, but when we looked at Arthur it looked really very promising - affordable, flexible and workable. Over recent months we had teamed with Dave and Marc to tailor Arthuronline to match the requirements of the design we had developed in Xero. We are very pleased to say having now completed the synchronisation of the two systems, all is working as expected, and we can see a great future for the product in a sector where an affordable complete software solution for the portfolio managers and ultimately their accountants is long overdue. We look forward to a long and successful business relationship with the guys at Arthuronline.

Erik ten
Indonesia | 09 December 2015We run a portfolio of HMO's and Flats in the North West and from the start of our business wanted to automate all our business processes and intended to handle the lettings ourselves. There didn't seem to be a solution that covered all our requirements until we found Arthur. The system supports our full business process from dealing with tenants, contractors and our finances. Best of all it was built from the ground up by experts in this business with the mobile app as the starting point. We tell our tenants to install the mobile app an this is the main way to communicate with them. Since Arthur is now integrated with our XERO accounting software, Arthur handles all our customer facing processes and puts all the financial transactions in XERO automatically which makes financial reconciliation a breeze. Our dealings with David, one of the founders, have been excellent and his direct involvement with customers speaks for the commitment of this team to make this product even better in years to come.

Mike Stenhouse
United Kingdom | 08 December 2015Arthur Online is a phenomenal application that allows me as a letting agent to manage my own portfolio along with hundreds of our clients units from a single place. The basic functionality (adding tenants, properties, landlords etc) far exceeds what most of the extortionate, archaic software providers can deliver, and the added extras like Xero integration, automated tasks etc make it an absolute dream for managing our business. It's also one of the only options I found that was designed with HMO property management in mind. For all of this you'd expect a hefty price tag - but with a pay-per-unit model, it's actually also the cheapest solution we could find. Apparently you can have your cake and eat it too!

D&S
United Kingdom | 31 July 2015We are a contractor on Arthur Online. It is very easy to use giving the contractors all the information they require and access to speak with property managers and tenants in one place. Greatly simplifies the process for us when sometimes it is unnecessarily complicated. Highly recommend this system for both Landlords and contractors.

Den Yen
United Kingdom | 23 July 2015Arthur is not only excellent in managing the day to day but also in encompassing the little details which make a good service great! I would highly recommend the product to all property professionals looking for a complete solution to managing their portfolios for themselves and for others.

Jo Gilbert
United Kingdom | 24 June 2015We have a large portfolio of student properties across the UK and it was getting increasingly difficult to manage the lettings side of things. After finding out about Arthuronline - I met with Marc and my team and he guided and helped me through the set up process. Now we have imported all the data I am looking forward to seeing the software in action and see our time management IMPROVE! Thank you Marc for your support over this busy week. So happy you set us up so quickly! Very helpful, trustworthy and professional.

Paul Jennings
United Kingdom | 21 April 2015We repaircare london ltd have been instructed on various projects through Arthur, everything has been made simple and everyone is informed throughout , from us the contractors to the lesse or Managment company , pleasure to work for and no headaches , great idea,, great format, and a pleasure working for Paul Repaircare London Ltd

Matthew Siddell,
United Kingdom | 20 April 2015Having tried a couple of other property management systems i was drawn to Arthur Online by the simple and user friendly way in which it functions and also the App and the convenience this offers. The team has been great and the support we have received whilst getting set up has been fantastic. Thank you!

Elaine
United Kingdom | 20 April 2015Easily to use jobs come into your email showing location and problem for you to just click the accept link which then gives you all the access/tenant details to arrange an appointment. Excellent system.

Kevin Baker
United Kingdom | 20 April 2015I have been using Arthur since its launch. It's concise and easy to use - especially the mobile version when on the move.

Jonathan
United Kingdom | 18 April 2015Simple, intuitive interface, Arthur Online proves us with the complete package- everything we need to efficiently manage our business. Customer service is second to none; I have never had to wait more than an hour for a response to a support ticket or query. Highly recommended!

Sarah Wilkins
United Kingdom | 17 April 2015We recently signed up to Arthur as we are a bespoke lettings/Property Management Agent and we mostly deal with Rent 2 Rent leases, as such we have been struggling for ages to find a suitable product for our needs. Arthur is fantastic from a Property Management & accounts perspective - it feeds through to Xero (our accounting package) which is a massive plus and it's very user friendly. We have not used the maintenance side of the package yet but from the demo - it looks much better than most software i've seen as you can give contractors access and they are emailed job quotes straight off the system. The team at Arthur also have a fantastic view towards their customers, nothing is ever too much trouble and they are UK based so are easily reached. Very happy so far!!!

Sven
United Kingdom | 16 April 2015Arthur has completely changed the way in which we work and manage our properties. It is easy to use, accessible anywhere at any time and in the unlikely event that you do get stuck their support is second to non ! Property owners love it, tenants love it, contractors love it and more importantly property managers will love that it saves them several hours per week.

Hass
United Kingdom | 15 April 2015I met a guy once who used to work in Silicon Valley with Steve Wozniak of Apple, back in the 1970's. He told me that iOS was already invented back then, but they couldn't release it because hardware technology had not evolved sufficiently to run it. My opinion is that similarlities between that scenario, and the realm of property management may be drawn, with ArthurOnline being the equivalent of iOS. I'm a great believer in systems. I think that staff can only excel if they are given the right tools. Trust me, Arthur IS the right tool. I've been in property since 2003 and I run a property portfiolio of 353 rental units. Over the last 12 years, I must have subscribed to at least 5 different systems....but none of them did what I wanted them to. Then I stumbled upon Arthur. The difference here is that it's a system created by Landlords, for Landlords. Quite frankly, it puts the other systems (WinMan, Rentrpro, Expert Landlord, Property Manager) to shame. I can only conclude that the people behind the aforementioned systems are not even property owners. If they were, they'd realise just how cr*p their systems are. I am not exaggerating when I say that Arthur is the last system you will ever need. It does everything. And more importantly, in the unlikely event you that find something it doesn't do, the people behind it (a great couple of guys called Marc & Dave) are so open to introducing additional functionality it is astounding. I cannot emphasis just how great their system is, and my words do it no justice. You HAVE to try it. If like me you are into technology, imagine being able to run your entire business from your phone. Don't get left behind with the times. Try Arthur today. You can thank me later! Rgds, Pete