Max Milligan delivered a couple of knowledge bombs which will massively help our reporting. As usual he was friendly and helpful; he listened to our challenge and lit the path for me to follow. Thank you, Max! Rochelle - give Max a pay rise :-)

Marc Trup helped me with getting formatting correct on my contracts ready for digital signature. He talked me through the process and took enough time. Really impressed, thank you.

Really good software - capable of doing many things and very flexible to fit your needs. The ability for tenants, contractors & property owners to use the app aswell is great! Generally excellent customer service - quick responses, easy to understand help and support and they also listen to feedback and make changes to the system. Very happy with it!👍

Amazing software to manage property. Very intuitive, flexible, lot of integrations and automation. The best in the market. Customer service is excellent. They are quickly to answer questions and the help available is well written.

We started using Arthur online in January 2018 and I can honestly say they just keep surprising us with their efficiency at answering every request! Arthur online listen to their customers (I know, Rare, right) and if an improvement is suggested and it is something that they have not thought of, but is easy to implement, they do it for everyone. we have had tutorials with Marc that have made getting the best out of the system invaluable and knowing Jafar is just an email away is the best safety blanket.. Thank you Arthur for making my work days easier. keep up the good service:) Denise T J Williams Property Management Ltd

We're only just setting this up so I can't give top marks yet because I haven't tried it all! However, what I've seen so far seems to fit the bill and the support I've been given this first week has been EXCELLENT - Marc has given lots of 'phone or shared-screen tuition, and has problem-solved where our particular business model has been 'quirky'.

Arthur Online is a great property management platform with outstanding support from the whole team, Jafar and Ming have been incredible (alphabetical order). We manage and let hundreds of properties and the things you can do with this system are really useful and make life so much easier all in one place. From saving documents only you need to be able to see, to sharing the WiFi password with your tenants. There are even dedicated apps for tenants, contractors and property managers, all feeding back into the system to help you cut down on the various places people try to get in touch with you from and vice versa. The accounts side is made simpler being able to integrate with Xero and Quickbooks, plus there is fantastic support with online easy to follow how-to guides and if you get really stuck Arthur's dedicated accounts team have never let me down.

Max was super helpful today. I asked him a few questions that he answered in an easy to understand and straight forward way to allow me to resolve easily. Much appreciated especially at a time when we are all struggling with excessive changes and requests from tenants and Landlords. Thanks Max, I hope you can help me again in the future. Hayley Zest Property Management.

I signed up to Arthur a few weeks back. Marc and his team have been amazing and the app is brilliant! HIGHLY RECOMMENDED

Dan came to our office in Bristol for a bespoke training day. He was friendly, helpful and knowledgeable; making the training session enjoyable and beneficial for the whole team. Using our own account to train the team gave us a better understanding of how to utilise Arthur for our business and made it much more personal. The quizzes in-between were fun but also helped to remind everyone of what we'd just learned. I would definitely recommend booking an Arthur Online training day.

Very pleased with their support team service. I tend to have many questions and issues with the system that are being addressed and the team is trying to resolve all of them promptly. There is always a room for improvement, but so far so good.

This review is aimed at helping anyone considering Arthur Online for their property management needs. I am a landlord for more than 10 years and currently work in the proptech arena. Arthur Online has been developed by landlords for landlords. This ensures that is contains the right set of features and tools to manage YOUR portfolio, whether you are a landlord or lettings agent. The integrations with Xero and Quickbooks can reduce hours spent on bookkeeping. By way of example, typically all rents are transmitted automatically by Arthur to Xero, meaning no data entry in Xero! Imagine the time saving for a landlord or lettings agency with say 50 or more properties. The key to success with Arthur is training. Learn the system and you will be able to leverage more of the features. If you are a landlord with a small number of properties (<5), check out Landlord Vision. No payment has been offered or received for this review.

Thank you for your help yesterday. Both, the tenant and I, signed the contract finally. I must say that your question : "Does it have any documents attached?" was fantastic. It shows how much you understand the system and how we use it. I used to be an IT manager before creating my property management business, so I appreciate very much people who troubleshoot well and who care about the customer.

The IT staff at Arthur are fantastic at customer support and extremely quick to respond to queries. In almost all cases a resolution is provided immediately. Cannot fault their customer service.

The customer service from the team at Arthur is fantastic, they really do go above and beyond to help with any issues that you have. Where any changes can be made to the system to help you work more productively they will make them or if they can't be made there and then they actually get put into development for future updates - which is a breath of fresh air from what we were used to. Several people have been amazing recently so a massive thank you to (in alphabetical order) Greg, Jafar, James and Max!

The customer service at Arthur is outstanding especially Aleesha! She has saved my Friday, and solved my problem even though i kept giving her the wrong information she was nothing but helpful to me Keep up the good work guys.

The whole team at Arthur are brilliant. They are always on hand to help guide me through any questions I have. Importantly if I have any requests for improving the system they are always open to listen and they have actually made some of those changes I have requested which is amazing. The team have also helped me fix issues that weren't even Arthur related, going above and beyond their job titles - Mona in particular is a genius! Thanks Arthur!

Max's specialist knowledge with Arthur has really helped us at Centric Living to automate our processes hugely. Thank you again Max!

Words just cant explain how supportive Mona from Arthur online has been. Nothing is ever to much trouble and she is very speedy to reply to our questions however straight forward or not. Arthur you have a great team member here and really does a fantastic job of representing your brand. Thank you for your continued support, its soooo appreciated.

Brilliant Software, always updating and keeping on top of what we need. Amazing customer service.