Nigel is very helpful and patient with my query. Much appreciated - thank you! -Del 25/01/22

always on hand and happy to help with any queries or support required.

Megha spent all morning helping me! couldn't have asked for a more patient person! amazing customer service and so helpful!

Ming helped me today with our accounts sync, amazing customer service and so helpful!

Great system

Excellent support! Thanks to Sai for helping us out with our problem regarding the email notifications of our contractor.

I've never heard of Arthur and was tasked with updating the records. I contacted Support last week and received less than satisfactory help, meaning that I had to spend time searching for reports that Support could've told me about in minutes. Today I asked for help again and Anthony asked if he could call me. I was surprised as I asked for this last week and was told they couldn't. Of course I said yes and Anthony was a breath of fresh air! He answered all my questions, helped me to rectify transactions and advised me of the best way to do things. He even sent me his calendar so that we can have a tutorial. Well done Anthony, thank you so much.

Nigel was extremely helpful. Great team, great company.

Very helpful and responsive Customer Support

Always very helpful via online chat or zoom tutorials. We manage over 500 rooms across multiple Arthur Online accounts and are very happy. Constant updates and new features coming out to improve experience.

Really helpful team behind the software! Great software makes life a little easier for property management.

We used to rely on numerous Google sheets to let and manage a large portfolio, which, understandably got completely out of hand. Arthur is simple to use, and you can actually do all aspects of property managements on one platform, saving so much time. It will take time to learn how to use it, but well worth the effort. Best of all, is the support, the staff respond quickly to the livechat, and Anthony even called me to resolve a complete mess of my own making once.

After recently moving to Arthur from another software system, i experienced quite a few teething troubles. But im please to say that with the help of Lukas I have eventually ironed them out. He was very professional and helpful, hopefully he will continue to be a support through my Arthur journey

Very helpful and patient. Clear when explaining how to rectify the issues and made sure everything was in order

First look at this software following 136% price increase by Landlord Vision (our current company) Sadly, I opened their chat browser on January 11th to find a message saying ....... "From 4pm on the 10th December the live chat will be closed. Any queries will be picked up first thing on Monday 13th! 🎄" Erm, Merry Christmas guys, though most of us are approaching Easter now. Not an encouraging start - no thanks.

Fantastic response from start to finish thank you Kevin. not being able to run our reports on time would have caused a lot of issues for us as we enter into our reporting period - all avoided with your help very professional service.

Sai Palkapati! you are fantastic, great help and support from day one.

Sai is always very helpful and willing to go above and beyond whenever I require anything

Thank you Anthony for your phone call - very helpful.

Sai was very kind and helpful. Helped me alot with automation.