Linda was available to answer my questions and find who to contact to resolve my issues.

Thank you very mutch for your help it was fast and affordable you are great Claudia

Samaris was an awesome help, Answered all my Questions thoroughly, was very pleased on the kindness. Wonderful lady ❤️

Great customer support. Very professional and kind.

Customer service is always so nice and understanding

Very helpful

She was quick to help while being polite.

Claudia helped me out today with scheduling me for my interlock installation. She was very knowledgeable, kind, patient, and very professional. She answered all my questions and made me feel at ease. Thank you for all your help!

We needed to change from monthly to bimonthly, readjust the recalibration date and find out the removal date. Enney spent quality time arranging and explaining everything she did 👍

He did an exceptional job with answering all my questions Jaime parra

Yesterday, the day after Labor Day, I sat on the phone all day trying to get through having reached the hour limit twice leaving a call back number which resulted in no call back. I the meantime I was in constant contact with my provider continually pushing back my appt. time. Today, (I am in MT) I got up at 6am to call with hopes of getting through. My interlock was in lock mode due to the fact I had a rather serious illness. I was greeted by Dee Owsley, who explained how this would work and confirmed that I had an appointment at 9:30 am. She generously offered to give me a call back at an appropriate time to facilitate my timely arrival for my appt. And, she did. She was as helpful, patient, and friendly certainly the best representation of your company. This turned out to be a very good experience for me. You have a most excellent employee!

good customer service

Update: I received a call from a manager who is going above and beyond to rectify the situation with my interlock device. I appreciate my voice being acknowledged. Hopefully this remedies the situation.

Ashlyn Monford!!!!!! is a Very Intelligent person and very Professional This Lady have Help me Thru out my entire time Of Having a Monitor on my car She always Helpful and make Sure that I understood all of The Policies and procedures that is Required of Me and LifeSafer. I Just cannot tell you what it meant to me to Do Business with a Person like Hers,who Care about one of Y'all Customers with a carrying Heart and a Desire to make sure they was Treated well and with Respect. I just cannot say enough about her.I know God was in the plan for she and I to meet and How she would Help me, I know she Got be a Great Asset to your Co.

I have sent signed order by judge to remove the device from my vehicle on 6/5.. now the shop that installed the device doesn’t have a technician and Guardian states that I will be charged monthly monitoring fee although they are not doing monthly monitoring anymore so that’s theft. Essentially my vehicle is being held hostage as the $1,000 plus they’ve already received from me isn’t enough. Do not recommend using Guardian or Lifesafer Interlok services! Go anywhere but here.

Excellent customer service. Knowledgeable staff. Claudia Adarme helped me out and even helped me save money.. Patient and was able to answer every one of my questions without hesitation. Im switching to guardian from intoxalock because ive had nothing but problems since day one.. I look forward to guardian it already feels like im great hands.. What a relief!

Excellent and knowledgeable and courteous!

He was very helpful and fixed the problem tht I had

I’m giving one star solely because the reps I talked to were helpful. Handset went out. Had to pay for a tow (the rep said I couldn’t bring only the handset in) I then was told to email receipt and wait 7-10 days for refund. This happened 3.30.2021. Today is 4.12.2021

Mrs. Sheila was very professional. She answered all my questions and concerns in a timely manner & she went above and beyond to make sure my needs were met. She was very understanding & wanted to make sure she answered everything correctly. I would have to say she is one of the most respectfully persons I have dealt with in a long time. She made my night!!!!!!