Linda was very professional. She help me with concern and was able to find hey solution very quickly. Every time I talk to another representative they really give me a hard time but Linda made it very easy. She's highly recommended by me. -Shyniece

It's very easy to operate and glad I can take it out of my vehicle and take it inside but the warm up time takes a long time to be able to blow in it so I can start my vehicle. But other than that it's not bad.

I’ve been trying to get an outstanding balance corrected. I talked to someone over a week ago. I was told someone would get back to me within a couple of days. I’m still waiting. Guardian is ncorrectly charging me and I’m trying to rectify the situation. No one will take responsibility and contact me regarding this error.

The company rep was very courteous, accomodating, friendly and polite.

it really sucks. If you do not blow and suck just right your vehicle will not start. I could understand it not starting if I had alcohol on my breath. But no if you do not blow and suck just right it will not let you start your vehicle and if that happens to many time it will lock you out. I'm really glad I learned this before I went out into the mountains were there is no cellphone service and temperatures can get below zero this time of year. And God forbidden i had a medical emergency. So if you do not blow and suck just right you can not drive even if your not drinking.

Claudia is the best !

The representative named Teresa was very kind and professional. She was able to clear up a scheduling matter quickly with no trouble. With a place that is closer and one the same set scheduled time. Had a good attitude.

Good to work with.

Great so far. Easy to use. Also the unit can be disconnected in case of malfunction so you can bring it in to be serviced instead of having to have your car towed to service the unit.👍🏼

Great service

I was charged more on my first recalibrate appointment than my contract said it would be. I was given an email to send my copy of the contract. The email bounced back as undeliverable. I was very careful to write down the email address. So nothing got accomplished

Todo bien, solo que el aparato me lo dieron sin una base fija, y eso a hace que se vuelva un poco incómodo sobre todo al tiempo que pide muestra cuando uno está manejando.

Glitches with the amount of days first month I had it

Everything has smooth

After having a terrible experience with lifelock sending me a confirmation text for the tech in Victorville. I called the tech in Victorville and he was on vacation for 2 weeks so I would have gone all the way over there and he would not have been there. So after a week's worth of finagling I finally had to go for an 8 hour round trip to Indio which was a pleasant surprise because the tech called herself and confirmed and was very willing to give me directions and help me out with my trip over there she was very professional and very well in customer service

Very helpful in a unconventional situation.

As a retired professional in the customer service industry, I know good from not so good service. Today I had the distinct pleasure of being assisted by Madison. She was curtious, empathetic and through in her efforts to satisfy and resolve my situation. She is to be commended and if she demonstrates the same level of service to all her callers, her employer is very fortunate to have her on their team.

Me and my father was on the phone with our representative and we had a lot of questions and concerns and the gentleman assured us that he was going to research and find answers to the questions which he did he had very good customer service and worked hard getting us in the right direction. Even when the phone hung up he called back.

The staff was friendly, knowledgeable and prompt I'd recommend their service to anyone seeking a guardian device.

guardian interlock services it's been great since day one