The product is OK, but constantly emailed offers which are confusing or not applicable. Overall poor customer service. After 3 years as a customer, I am disappointed. I have sent many emails to the address suggested already - I cannot waste any more time on this

J’ai fini les 3 mois de traitement et en plus de mes cheveux ce que j’ai perdu c’est 200 euros. Absolument aucun effet, je suis revenu si minoxidil. Extrêmement déçu par ce produit et le prix est juste aberrant. Je ne comprend pas tous ces avis positif sont ils seulement vrai?

Really speedy delivery package arrived today I am about to start using it. Many thanks

Quickly delivered

Fast delivery - good communication

I accidentally doubled up my order so contacted Scandinavian Biolabs on their on-line form requesting that they cancel the second order and void the associated payment. Nevila Zaka from customer service came back to me the very next day to confirm that she had done exactly what I had requested. Excellent, prompt customer service! Thank you Nevila.

Prompt dispatch of product which was on a repeat order for 3 months.

good product but i cannot contact customer service :(

Dear Scandinavian Bio-Labs Team, I just wanted to take a moment to express my deepest gratitude for your incredible products and innovations. It has been a 150-day journey, during which I meticulously recorded my progress, and I am absolutely amazed by the results. After struggling with hair loss since 2021, I had tried numerous (and often very expensive) products, but nothing truly worked—until now. Thanks to your Hair Growth Routine and supplements, including Bio-Sila-Cumin, I have finally found a solution that genuinely regrows my hair. The transformation has been beyond my expectations, and I couldn’t be happier. As a token of my appreciation, I have put together a diary video documenting my progress to personally thank the doctors, scientists, and every member of your team who made this possible. Your dedication to research and innovation has truly changed lives—mine included. Once again, thank you for all that you do. I will continue to support and recommend Scandinavian Bio-Labs to others who are on the same journey. Keep growing your innovation. Keep growing hair. And keep growing the hope of many out there!

Great thanks to review the issue was resolved. They have taken full accountability and for this they get 5 Stars. I may not be a fan of products or type of Marketing at least they have done the right thing.

Sincerely believe that these products if used correctly and consistently will bring about an improvement so I decided to send a one month supply for both male and female to my daughter and her husband as a Christmas gift. However, I was surprised to receive a second one-month supply which I did not order and my credit card was automatically debited. I wrote to Scandinavian Biolabs and was surprised - this time pleasantly - to receive an immediate and very professional reply from Hasan, who assured me that there might have been some confusion and that the matter has been rectified and the automatic renewal cancelled. I decided to keep the second shipment and encouraged my daughter to place her future orders directly. A minimum of 150 days of treatment is recommended in order to obtain optimal results so fingers crossed! In any case, bravo to Hasan and Scandinavian Biolabs for excellent customer service! I may even try the products myself if I keep on losing hair in my old age! :-)

Seamless shopping experience: it took less than 12 hours from order for the parcel to arrive and it was efficiently packed. I will review the products after use.

Laura managed the claim I filed in a very timely manner with very smooth client experience

Ordered the bio-pilixin shampoo and conditioner online on Tuesday evening. Bought as a “one off” purchase and received a discount plus free shipping to uk within 2 days! It had arrived today! I’m very happy with the quick process and felt it should be acknowledged given some of the reviews I’ve seen re issues with subscriptions. I’ve checked my account and there’s no live subscriptions so hoping that doesn’t change. Got high hopes for the product given the recommendation from women’s health to support reducing hair loss so will review in a few weeks

Great support of Monaliza. Good vibe there.

Efleda"s response was quick and informative. Just what I wanted!

Good results! Thanks a lot to Monaliza for an amazing costumer support!

I’ve been using the Scandinavian Biolabs Bio-Pilixin Shampoo and Conditioner for over a year now and am very happy with the results. When I tried to buy the Bio-Pilixin serum, I was told it could not be shipped to my state. After contacting the company, they figured out a way for the serum to be sent to my home and it arrived today. I’m very grateful for the help and efficiency and will continue to buy these amazing products.

Great service

Very grate job.