Communication is excellent. Advice is timely.

Ich kann nur weiter empfehlen!

Reasonable product, I do have an impression it does work, although with such long process and gradual changes it is sometimes hard to assess. Still, definitely 5* for support and client experience. :)

Super quick delivery. Also very well explained manual

Your experience may be different as everyone has a different scalp and hair type - but for me after using the shampoo and conditioner for around a month, it's left my hair dry, wirey and ruined my scalp, I have a burny itchy sensation all over and awful dandruff - worst of all though I've noticed significantly increased shedding which is soemthing in really not happy about :( I felt the shampoo was super watery, and had hoped because it was made from natural ingredients it wouldn't be so harsh, have since switched back to alpecin caffeine shampoo

Francis was great! Helped me with my request right away!

Customer Experience Agent, Efieda, was very helpful with canceling an order and crediting my account with the refund. Her response was in a timely manner from my request. Her note demonstrated professionalism and care for the customer's concern.

Angela was super quick and understanding. I had the best customer experience also because of her. Really appreciate your service and products. Thank you.

Very helpful and efficient from the agent, Angela Flores

I have been using the shampoo and conditioner and serum for 3 full months and not seen much difference yet but the products do feel good on my hair and I will be patient and hopfully in 150 days I will notice a difference. I wash my hair about 3/4 times a week and I dont think im losing as much hair. Also Angela was very efficient in sorting out my change in my subscription order as I dont need the serum at the moment. Looking forward to great results by 150 days

Jolly is giving us a really really good customer service since a year now. We are very satisfied!

The package with the products that I had ordered was lost when delivering to my apartment. I got in touch with the Scandinavian Biolabs US teams and Efleda did an amazing job solving this issue really quickly. A replacement is now on its way and I am very grateful for it. I am particularly grateful to Efleda for her quick responses and for her efficiency in getting this sorted out.

Great experience and service and prompt replies for concerns No issues at all

Nice and effective delivery. Great service

Rapid response from Monaliza at Scandinavian Biolabs. Problem resolved in double quick time.

I love how good the service is, the platform gets me engaged for a while when I do the restock, and the explanation of the products is REALLY good. I am still reviewing my results since it is day 42 on the bundle. I use the serum religiously every day. I just want pretty hair so I trust the process. After day 150 I will come back!

The products make sense. My scalp and hair are in an optimal condition. I have been using the products for over 6 months now and will continue. Customer service is second to none.

I started to use the daily serum, combined with the shampoo and the conditioner three months ago. I can't say much yet, but the products seems working good on my hair. I only had some problems in receiving my last order, but Angela from the support team helped me sorting out them professionally.

To early to say if anything is working or not, But shampoo and conditioner smells and feels good.

I find the shampoo excelent; no hair loss after using it. Still, after applying the conditioner I kept loosing some strands of hair. I am in the fist month of using the products.