The items I’ve ordered arrived in good condition and on time. I’m pleased with the provided service

Hassan helped me very well and very quickly.

I would like to thank your employee named Hasan for your help. Very understanding and helpful costumer service. My problem was solved quickly. Your products are really amazing I really see the difference on my head and I will definitely come back to them!

Still in my first month so let’s see about the product but their customer service is excellent. Thank you Francis for taking such good care.

I recently received my order and unfortunately it was not sealed correctly and had leaked in the box. Hasan was so helpful and organised a replacement. Great product also 🥰

The people on The helpdesk are super responsive and lovely. I really feel seen. Thank you

I am disappointed in a complete lack of results after spending over £200 and over 8 months on religious use of the shampoo, conditioner and serum. I gave it a long run. Nothing against the company but the product hasn't done anything to improve my hair density, my hair remains thin. I was prompted to write the review tonight after noticing the bold parting at the back of my head remaining same as a year ago... I'll give an inexpensive nettle products chance next.

Excellent customer service, especially Jolly. Very attentive and caring, ensuring the customers needs are met.

Customer Services are excellent and Louis in particular went over and above with his help and support. Very focused and very professional. Thank you!

I had an issue with my order as the product arrived damaged. I contacted customer support and received an incredibly fast and professional response. Louie was very helpful and immediately arranged a replacement for me. The process was smooth, and I really appreciate the excellent service. Thank you for the great customer support, I highly recommend Scandinavian Biolabs!

This company has some great products, that deliver what they promise. I also really like their customer service. Francis has been really helpful sorting out all requests I had, thanks Francis!

Leurs produits fonctionnent ,c'est un miracle ! Ils répondent très très rapidement. Ils sont pro. J'adore ! Je recommande à 1000 %

The assistance was fast and excellent

My Order 37835 to Wernigerode, Germany It is too early for me to provide feedback on the product itself, as I have only just started using it. However, I am extremely disappointed with the packaging. A globally renowned brand sent me a parcel in which four to five bottles were completely leaked. The entire carton, containing a three-month supply, was mostly wet. I am not writing this review to undermine the brand, but considering the premium price I am paying for this product, I expected far better packaging. Unfortunately, I do not have the option to attach pictures; otherwise, I have photographic evidence to support my claim.

Great product and excellent service from Hassan

The reason for my 4 star rating is because it is too early to give an honest reply just yet. But I can say that after 3 weeks I can see that the hair loss has reduced and I am seeing a small improvement. What I can also say is that the Team give wonderful support and almost daily tips to encourage maximum use of the products. I have every reason to believe so far that my full journey will be successful.

I contacted Scandinavian Biolab for advice about using their hair serum. I received a very helpful response from Hasan within the hour! Amazing service. Thank you

Hasan was very efficient and kind in resolving my issue with the subscription

Louie helped me to apply my discount even after I’ve placed the order. Thank you!!

Amazing customer service from Nevila and her colleagues - responsive, prompt, excellent communication and follow up. My subscription was cancelled at my request with immediate effect, no problem. Thanks Nevila.