Good customer service

One of the best customer support by far! Helpful, fast and professional.

I experienced a few issues with the website, but they were eventually resolved really well by the customer support agent, Francis, demonstrating the company's commitment to valuing long-term clients.

Har ikke endnu købt noget, men noget tyder på man skal have et abonnement...? Derudover kan jeg ikke finde nogen kontakt oplysninger ...? Svar gerne her, mange tak

Excellent customer service. My inquiry was dealt with promptly and efficiently and I avoided receiving a subscription order that I was not ready for. Many thanks to Hasan! I have also been impressed with the product and am seeing results were my hair line is starting to recede.

Customer service was quick and helpful..thank you Denise

Had a fantastic experience with Louie from CS Scandinavian Bio Labs. Incredibly knowledgeable and provided detailed product information. Answered all queries promptly. Friendly and helpful attitude truly made a difference. Highly recommend their customer support—thank you, Louie!

I am pleased to say that Louie dealt with my problem courteously and promptly.

I tried using this but it made my scalp very itchy. I reduced the dosage which was ok for a while, but after a couple months the itchy-ness came back. I stopped entirely but even a month later my scalp is still itchy

It is very rare for me to write reviews but i am very happy with scandinavian biolabs. My hairs are very dry and i have purchased there hair moisturiser mask which helped a lot

Right so I will start... I.m a grumpy menopause woman that has always had issues with my hair...once I was a biker and pulled a lid on and off my head with no respect for my young gifted threads. I dyed them with no mind of the crap products I used, also to now dated with treatment you can now get. Never the less I disrespected my hair and wow didn't I regret doing that....I went through years of regret sad I took forgranted and just accepted I'd made bad mistakes I could never change 😔 I went to salons that said I'd ruined my hair, even one that said it was the worst hair he had ever seen and I should basically shave the lot off...(I never did that) but I perserverd with different products never dyed my hair for years and felt very annoyed at my foolish child decisions. Recently I went to a different hair salon were she made me feel like EVERYONE was looking at me.... oh dear babe your hair is so thin at the back 😫 I don't know what to suggest! Are you taking vitamins? Are you know in your menopause? But I'll dye your hair and we will cut it real short 😢 ..... sitting in that chair waiting for my colour to take hold and hopefully wishing for a miracle I started goggling for products (which I'd never done) I came across a few but Scandinavian products struck a cord....the reviews seemed great and as much as I thought a little expensive and as much feeling worried that I was throwing money away on yet more gimmicks I pressed buy as I felt a little hopeful ☺️ I have been using the shampoo conditioner and serum since 3rd December 2024 everyday. It's now 11th Feb 2025 and I've just received..my second delivery as I LOVE these products. You need (or I did) the most tiny amount as it goes a long way. The shampoo foams up making my strands feel full and thick to a point I've never known and worried getting matted hair that will fall and tangle like previous products but then apply a small amount of the conditioner and WOW it melts to the hair making it soft and feeling amazing to wash. After a few weeks of doing this everyday I started to notice that little hairs were growing through 😁 also noticed that hair fall and breaking was incredibly decreasing (believe me it spurs you on to continue) I went out the weekend with a good friend that I've not seen for a few months and oh my....she said your hair looks great and thicker😁😁😁😁 she didn't know what I've been doing so that's a testament eh👌 my hairdresser yesterday was surprised at the regrowth I'd had since my last appointment and gave my locks a good trim so got rid of a lot of the crappy ends I've been hanging onto. I don't do reviews on much but this product I have to share... everyone is different and we all lead different lives but for me this is life changing 🙌 I thank the customer service because it's second to none. They check up continuously on how your doing. They reply to questions in a heartbeat and are polite considerate and respectful 🙏 I rate this product 💯 and I will NEVER use anything else xxxxx thank you so much I'm glad I choose to do this 💗 my hair is currently doing great and I hope you continue doing the amazing research and service your providing 💗 much ❤️ xxx

I had a frustrating experience, I complained and Denise was incredibly helpful in coming up with a solution that worked for both her company and me.

I was being helped by Francis on the Customer Support team who was a pleasure to deal with regarding amendments and add ons to my order. I am now a month in to using the the product and I cannot fault it so far and I am already starting to see results.

Im satisfied with customer service approach by Louie, who helped me solve my problem without hasitation to been pleased. Thanks a lot.

This product is amazing! my hair started falling out after the death of my father. i started using the product and it has stopped the hair loss and am now noticing a massive improvement in my hair volume. Thank you Hasan for your patience with me on the delivery of my product, fantastic customer service!!

The response was fast and helpful.

Fast delivery and I feel my hair stronger so far, after 16 days.

Excellent customer service from Angela, with a no quibbles refund. Fantastic.

I had a question regarding the serum for women. Angela got back to me quickly explaining where I had gone wrong.

Great assistance. Hasan was so helpful and gave me the best support. I’m really happy with the products, but assistance is essential sometimes and they really are great. Thanks so much.