Denise Blanco from Scandinavian Biolabs’ support team was responsive and clear in guiding me through my request. Her assistance made the process straightforward. Thanks, Denise

My products haven't arrived yet, but I'm already convinced I'm going to stick with Scandinavian Biolabs. My order didn't register properly into their system, but the customer support (Angela) was so kind and helping. Everything was solved within 24h. Looking forward to reviewing the products soon.

Everytime very good experience with customer support! Angela answered very quick and with all information needed. I am very happy with this company, great work!!

I recently had a problem with an order and was very impressed with how well Angela dealt with it and sorted things out. A very quick response, really helpful, found a solution that worked for both me and the company and was really personable too. Thank you Angela.

Nevila Zaka handled our request with aplomb and I will be happy to promote your beautiful product at the Frankfurt Music Academy.

This company is 100% scam. Never delivered my order. No info or answers from customer service. No refund. Stay away

Monaliza from customer service was of great support and was able to promptly address two topics that I had regarding past and upcoming deliveries. Very satisfied with this, thanks a lot!

Never ever use this company!!!! I am a disabled customer. I have had money taken out of my account now on 3 separate occasions. I never wanted to purchase from them it was done in error. After lots of emails back and forth they refunded me approx £230. I then get another order 3 months later sent to me in error as I am apparently on a subscription that wast cancelled. I had to package order and send back lots of time and effort. I still am awaiting a refund from three months ago but they assure me after lots of emails that everything cancelled and today I am being sent yet another order a 4am and had another amount taken from my account. NO COMPENSATION AND telling me refund could take up to 10 working days….. I could cry and then Denise is asking me to review her!!!!!!!!!

Francis resolved my issue with my order.

I have been waiting over a week now for a dispatch notice. I’d like to say my query was dealt with however when I spoke to customer service they simply told me “it hasn’t been dispatched and we can’t track it”. Incredibly unhelpful. I’m upset as I have high hopes for the products themselves. Customer service however: shocking.

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Francis quickly acknowledged the issue and proposed multiple solutions I could choose from.

I wanted to commend Denise for her outstanding support. She was quick to respond, clear in her communication, and showed genuine understanding of my concerns. I truly appreciate the care and attention she provided.

I had soms issues which Monaliza helped me the best she could. Amazing experience and also a very quick response, which I like. She is the best.

Quick, efficient and courteous response to my query provided by Denise.

Zweifelhafter Kundenservice Man kann sein Abo nach dem Einloggen einsehen, aber nicht kündigen. Der Kundenservice beschreibt jedes Mal denselben Prozess, wie das gehen soll, aber die aufgeführten Menüpunkte gibt es gar nicht. Kündigungen per email werden scheinbar auch nicht angenommen. Update: Es wurde jetzt alles geregelt und ich bin soweit zufrieden. Auf Nachhaken hat also alles geklappt !

Hi was using champo range for 12 months it gave me results but not optimal. Been using the Anders range for 4 weeks and it strips my hair I have experienced more hair fall with this despite topping up on vitamin D. Even though cheaper than champo range I would not recommend this as it did not work for me.

Excellent and quick communication. I had an issue and they replied to my email very quickly. I also had questions regarding how to use the serum in the best way and they very quickly answered my queries. I will update with my progress! Very happy to recommend this company.😊

I have honestly been really surprised by the quality of Denise assistance ! She was super proactive and help me to get out of a very tricky situation. Conclusion: with more people like Denise, the world would be a better place! Thanks again I will not forget the help!

Jolly replied immediately when I had a question and followed up to make sure my issue was resolved. The package arrived very quickly after the order was placed. I just started using it and I’m combining it with vitamin and mineral supplements. Can’t wait to see results. But so far pretty happy with the service and ease of use of the website.