I have tried several products over time and never seen a different. But with your product ( Scandinavian Biolab) within a month fine hair was growing back on the bald patches . It really works. Thank you ☺️

I like the product. It's special and authentic.

Very responsive and understanding. Thanks Angela!!!

Very helful customer support, Angela was super friendly and sorted my IT issue out really quickly.

Quick and Helpful Response Angela was extremely helpful!

Great customer service by Monaliza. Responsiveness and able to provide a solution.

They advise me very well.

Chat Support excellent this morning. Helped me reset my account. Using Scandinavian Biolabs products for 5 months now, after my hair transplant. Delivery and communication is very good. Result on my hair? I would give it a couple more months and compare before/after photos.

Denise was fantastic in customising my order and keeping me up to date with the shipment details. A great customer experience. Thanks Denise.

Dear company First of all I give one star to action of monaliza as a customer care of my case and company but give 10 star 🌟 to AYENA,It comes from my heart and mind. thank you from bottom of my heart from AYENA, she is the only one that during of my process stayed be with me,always replying me, never let me feel alone and whatever related to customer and issues, she will try the best for handling,most important she tries to understand me and my stress and situation as well, when Noone from ur company answered me, she always be there for me, I just mentioned my case that is not in her hand but still she helped me, again till last night she was connecting with me for resolving my issue,in duration of my experience with ur company she is the only one can really knows the principles of relationship with customer as I studied MBA, and every company must have a person like Ayena, that so kind and believe to humanity.. From this note one more time I would like to say thx u so much dear Ayena for each and everything, u give me a value and I can really understand I'm not alone.. For all ur kindness and helping and supporting and caring thxxx alot... I appreciate ur efforts specifically keeping ur words and promise that give me a feel trust , keep it up and wishing u all the best dear AYENA. and right now I wanna speaking with managers, with ceo, with crm, with other customer service persons that blocked me in chat live, and even don't care for replying me during my process.. Dear company Dear CEO Dear CRM As ur customer with such a feeling bad experiences regards my shipping order from begging till now I'm writing right now, ..and I would like to share with u something that's important, First of all ysdy coz stress and my bad health I think I couldn't convey my msg correctly when I read today, understand and right now for any doubts will be update and add something that must be a words of so many customers.. I hope so really u read and care about it (( Ur customers are the heart of ur company and needs a respect.)) The only person in customer service team that have a responsibility role about customer satisfaction and trying to understand customer issue according to my experience in 5 months and working with so many customers service person is the only one and is ***** AYENA ***** and I think u GUYS and ur company must proud of her , she is really more than customer service doing, the way she is for hearing customers issue really appreciate and I could feel that, more important things she respect to customer so much, once again thx u dear ayena Even my case was not on her hands but she continue understand my stress and keeping in touch with me everyday. Why in ur company must customer blocked in chat live?? Why when my case on #monaliza# hand, she never replied me from(( 10 June till 19 June,)) and when in 19 June I asked monaliza why u don't respond me she said(( apologies and our customer service support team is small,)) my question is : why don't mention this point to ur website to everyone know that however everyday I sent mail, Lisa automatically replied and ayena always be with me but, my case responsible for solving was monaliza and she never have done duty, her apologies doesn't important when I can see she is online but never write one words to me by mail and never try understand one person in the world as ur customer needs to attention.. I really upset from her action and my case was unsuccessful coz she didn't attention enough, I'm asking where is Laura, Olivia, romina, jolly,? ALL DON'T CARE Why just AYENA take a responsibility behalf of all names mentioned atleast I know, And it's very bad for ur company that customer must be suffering a lot. But according to my issue.. I feel so bad and had a very bad experiences about shipping, my first order reach to me after 45 days.. Till now I never said anything and complain and always try to understanding.. But right now I'm so tired, my parcel didn't reach to me again, I request so many times using FedEx .. And I'm asking why for 2 subscription without authorisation from customer ur finance department charged credit card and parcel don't deliver... First must ask from customer are u satisfied from our products then charged automatically..?? Dear manager I really like ur products and it's so good but ur company have a issue in shipping.. I told u my first order reach to me after 45 days but u mentioned in ur site 7 business working days.why???? Why don't keep ur promise to customer?? What should I do pls tell me?? I'm speaking with CRM, it's not fair customers faced with lots of stress, paid money and products don't reach and delivered. I'm kindly looking forward for receiving ur msg from the persons that have a role and responsibility and customer is important for whom. ** titles are not our identity let's our actions determine who we ARE ** Best regards Sahar

Francis was great. He answered all my questions in a quick and timely manor.

Denise At Scandinavian Biolabs was extremely helpful and assisted me with pausing my subscription. Denise was really friendly and efficient and listened to my problem. Thank you Denise !

Romina did an excellent job helping me with my refund. Very happy with the process and prompt correspondence.

That’s why I love this brand, apart from the products that are very good and I have been using them for almost 3 years, customer support is solving any kind of doubts/ problems you have with the subscription, delivery, etc. in a very short time.

Great company great staff and great products but also extremely helpful 👍👍👍

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So far I have had a very good experience with the customer service. I am still trying the hair serum. After 150 days, when I see the results, I will update this review.

Very quick an straight to business

I've been on the Scandinavian BioLabs treatments for months and I got pretty positive things to say. While the treatment hasn't worked properly yet 've found a team which has helped me along the way with a lot of suggestions and support. They managed every situation really well and I'm now fully convinced to go on with the treatments with a positive attitude, looking forward for great results. I wanna mention Laura Ivy, who's been really kind and available in taking into account my situation and Denise Blanco as well. So... thanks!

Angela, Customer Service was very helpful in organising my refund, swift and prompt. Thank you