Accessibility, reasonable rates and rapid response.

Reasonably simple and affordable

It was easy to apply and quick

We got three different prices in two days. Made us feel uncomfortable. Been with Goodtogo in the past. Always had good service however, the risk assessment process is flawed. My cholesterol is fine but as I am over 70 the NHS sugest u start to take statins as preventative measure. Bring hornist I tried to tell the agent, this significantly increased the premium. If I had not started taking statins the first figure would have been much cheaper. Moved to a different supplier that understood the issue and did not penalise me for taking statins as a purely preventative measure.

Easy to apply for a quotation and good prices

Very easy to complete questioner and complete payment and when contacting customer services they we Very helpful and polite thankyou

Looked at other services and quotes and satisfied with my choice

Clearly expressed online form. Informative and clear agent on phone line.

Very easy to arrange online. Very good value, especially for older people.

Very easy to fill in and reasonable quote, I forgot to enter my promotion code but sent an email to them and they sorted it for me

Very clear process to obtain a quote online in my account, and to save the quote for comparison until deciding whether to purchase. All the information you need regarding cover is available at each stage. I can't fault it.

Revived the paperwork requested promptly

Used this company before and was very satisfied

Easy to answer questions. Quick reply for quote.

Easy to complete questionare

the site was easy to use. a good price for the insurance.

Clear and plenty information through phone call. Although being told ‘you’re not listening to the question’ was rather rude but perhaps language mix up

As I have two major medical pre-conditions it has always been reassuring to know that I can secure full travel insurance. The travelling is very important to me and my wife; althpugh for me the cost of insurance can be the equivalent of financing an additional person on the trip - it is well worth it.

Very helpful agent.

Phone no. given which meant being able to rank with a real oerson. Quote given online really competitive and I was able to save this quote, then going over all details by phone. Excellent service.