I’ve not actually received Bunches flowers myself, but have used the service many times to send flowers and I am EXTREMELY impressed. The choice and prices are excellent and the website is very easy to use. Everyone I’ve sent flowers to has been delighted! Turnaround times are very speedy, often within a day of ordering. This week I encountered for the first time a problem with a delivery not arriving on time (the snow was almost certainly a factor). Email correspondence with Bunches Customer Services was highly satisfactory - all emails and one phone call being promptly and efficiently responded to. A new consignment was promptly despatched and arrived the following day. My friend was delighted!

Wanted to send flowers to my daughter who had just moved into her first home. Entered details fully on website. Essential part of address then not put in after so apparently they were returned and destroyed! Really unhappy with customer service member who I spoke to on phone regarding this as soon as I found out. No offer to resolve and I am £36 down through no fault of my own.

Excellent customer service from Bunches, my mother's flowers were thrown over a 6ft fence (thanks Royal Mail) and Bunches sorted out a new order immediately.

The flowers delivered looked nothing like the picture that I ordered from. Very skimpy. I was so disappointed, won't be using bunches again.

Delivered on time, even though it was new years eve and recipient was delighted with them

Great choice of flowers to order and the ordering process is quick and easy. My order was delivered on time and I was kept updated regarding its progress. The recipient was thrilled and has sent me a photo of her flowers a week later, looking as fresh as they were when she received them! I've never been disappointed by Bunches and would highly recommend.

Easy ordering, good selection and reasonable prices. Arrived as arranged with updates along the way. Although I didn't actually see the flowers, mother inlaw said they were lovely. 😀

Have always used Bunches for my on-line flowers. I was actually at home to see the flowers this time and I was very disappointed. Considering the cost, three of the stems were broken. My mother was happy enough with the flowers. I have to add that the flowers lasted ages - were still looking nice almost 2 weeks later.

A friend had just been cleared of cancer and then developed shingles over the holiday. I sent her some flowers which are really lovely and have cheered her considerably. They arrived on time too.,

I ordered from Bunches for the first time as I needed to send some birthday flowers in between Christmas & new year.they arrived exactly on the day I asked & the recipient was delighted - they apparently were beautiful & all in bud, so should last at least one week . I would 100% recommend & will most definitely use this company again.good value for money & excellent service,what more can you ask 😁

I ordered a Christmas gift for my friend in a care home. Unfortunately, it was delivered to some ones shed by the look of the tracking picture via Royal Mail so I called Bunches. They got another gift sent out and said it would arrive by that week-end i.e. before Christmas. Sadly, no luck again, and who knows where it ended up! So, third time lucky, but by then, of course, it wouldn't arrive before Christmas, which was, after all the whole point of my order! I had to ask the Head of the care home to verify it had arrived, as my friend is unable to do so. It was, on this occasion, delivered to the right address. The lady I spoke to at Bunches said she would refund the postage and upgrade the gift (not sure if that ever happened?!) but this whole experience has really put me off using this company again. It would be great if they could check the proof of delivery pictures and contact the customer to see if all was ok? Especially, as the recipient, as in my case, is unable to tell me that it had arrived and that it was o.k. It caused such a lot of stress and disappointment and to not receive the gift for Christmas, instead of way after, was not worth the money I don't think. Maybe a full refund would have been appropriate? However, it looks like they have lost two orders via their courier, Royal Mail so I suppose they have lost out too? All in all, a rubbish experience and I will not be using them again. Such a shame!

Was so upset because it was a present for me and I know it cost her a lot of money. It had dead heads when I undone the package and now completely dead.(small white rose 6day)

Absolutely lovely flowers, family were really pleased and very prompt and reliable delivery and especially for Xmas.

Delivered on date requested. Kept up to date with delivery. Lovely product

Beautiful flowers, delivered on time and in excellent condition. Good value for money and always arrive whilst in bud allowing for a longer flowering display. Everyone I have sent flowers to have been impressed.

I received a really good quality, long-lasting, bouquet from this Company, which I will certainly be using in the future.

Very good range of flowers and prices. Both the bouquets I ordered arrived on time and the recipients were delighted with them!

Bunches website is easy to use, their products are good value for money and their service is excellent.

Easy ordering, good choice, tracking service works well, flowers delivered on right date and are always in good condition and last well.

I ordered hampers as Christmas gifts for three family members and they were all delivered on time with excellent tracking information. The recipients were all delighted with their gifts.