First time I have claimed. Very easy, paid into my bank account. Kept up to date by email on status of claim.

We were sad that our 7 year old working cocker spaniel dog Max had to have tests followed by an operation. However all went well and our 4Paws insurance linked all the associated costs and reimbursed us (less our excess) as per the policy. There was a no quibbling- well done and thanks.

Excellent professional service. Took the stress out of claiming with a smooth process when you are worried about your pet. 5 stars.

Very helpful person on phone who rang back when we got cut off. Whole process very quick and smooth. Well done !.

Straightforward and fast claims process

So far I have had very good service no complaints

Excellent service, have claimed a few times and always settled quickly with no fuss. Would highly recommend!

Prompt, no hassle response to our claim. No quibbles about anything and very clear about terms and conditions. Easy for our vet to liaise with too. We've stayed with this company rather than renew elsewhere.

Fast effective response and outcome thank you

Excellent customer care, and a competitive price for pet insurance - wish I had insured my dogs with them years ago.

Excellent customer service even through covid. Highly recommend

One of the rabbits got sick with GI stasis and taken to the emergency vet (price was disgustingly high) then the next day taken to my own vet. I paid upfront and claimed back with 4paws. They paid out quick and communication was efficient. What is annoying is having to claim twice for the two vets when it is one problem. This has happened previously where I needed a third and fourth vet for specialist care and scans. It starts to get complicated. Maybe this can be looked at

I can’t recommend 4Paws enough. I’ve had to claim a couple of times this year for an ongoing health issue with my kitten, and 4Paws have been absolutely superb throughout. All customer service advisors have been above and beyond fantastic - so helpful, friendly and understanding when I was feeling upset and overwhelmed. Although they are liaising with my vets directly, I’ve been updated at every step of each claim. I would never choose another pet insurance over 4Paws. Thank you so much!!

Had many claims with 4 paws. They’ve always been helpful and paid my vet quickly. My premiums have stayed reasonable too offering a high level of cover.

No hassle with any claims, definitely recommend!

Great company, really helpful and always at quickly on any claims I’ve made. Highly recommend

Always helpful and prompt in dealing with claims

No fuss - dog was hit by a car and 4Paws covered all vet's bills without any hassle

Our claim was dealt with quickly. Just one phone call with a very helpful young man & it was sorted.

All claims paid.