Great rates being offered for a 5 year annuity. The application process was simple and flawless.

All Application process are not easy and west time. it don't have all feature / option to apply.

Simple and good rates

The representatives of this company are always very helpful and most of all friendly to work with. They always take care of my questions quickly. The company makes me feel confident to do business with.

The interest rates on all the annuities are very competitive. But the online system is very clunky. For instance, I have an existing annuity I want to use to fund a new one before rates decline, but I had to go through all the paperwork as if Canvas had absolutely no information on me. I was told this was necessary due to financial regulations. But if I had just let my annuity roll over into a new one at maturity, this would have happened automatically. How can both be true?

Funded a policy over 30 days ago and policy still shows as pending and no one can explain why. Call back from customer service never happened. I know they are just broker front end for Puritan Life but they seem very disconnected. Ok so second customer service person (Carrie) did a much better job and called me back and resolved the issue. I will give them to 5 stars and hope the first failure is not who they are.

Ease of online application. High rates. Only problem: noted an error on the application and was not able to edit the error out.

Wonderful people and service

My experience with Canvas has been good up until I needed to withdraw money from some accounts. I submitted surrender/withdrawal requests on 10/22/24 and received confirmation that they were received. I was told it would take up to 15 business days to process and get my funds back. On 11/7/24, 12 days into the 15 day process, I was notified via email that I forgot to attach missing info. I replied within an hour and 15 mins with the missing info via email attachment. They received that piece of info in about an hour and told me that someone from the conservation team would be reaching out shortly. It is now day 15 on 11/12/24. I haven't heard from anyone or received my money. 3 weeks is already a long time to make clients wait to get their money back. I've only had to wait around a week with the other financial institutions I dealt with in the past when it came to processing surrenders and sending checks out. The reason why people withdraw money is because they need it. It's not right when you make them wait longer than they have to to access their own money.

I found the online contract application process simple and straightforward. It is imperative that one reads the questions carefully and completely before answering.

So far, all is going great. No problems with signing up or getting the account information.

Easy to apply

Smooth n easy. Like buying a gallon of milk at the dollar store. Thanks

A note was sent to me stating Ally wants a wet signature. I immediately sent an email asking if funds could be transferred via wire...NO ANSWER.

Great customer immediate help filling application.

I just purchased my 3rd annuity from Canvas. Their online process is straightforward and very easy to navigate. After researching annuities for non-Q funds, I found Canvas to have the most favorable interest rates. If you need guidance, they have financial professionals available to help you navigate through the process. This being my 3rd time, I was able to complete the process on my own in a short amount of time.

Great experience trust this company Third application. I'm locked in for 7 years AAA

FIX THE PROBLEMS WITH THE WEB SITE

Simple application. The best interest rates.

I just finished applying for my 2nd annuity with Canvas. My only problem was with the funding. As it turns out, it was an EFT problem at my bank; it had nothing to do with Canvas. Canvas saved some of my information between funding attempts, but some of it I had to type in again. It would have been nice if all the information was saved. The funding problems is the reason I went with 4 stars. I am happy now with the 2 annuities I have with Canvas.