Wish personal info not printed on banking receipts and that TouchID would work with the app.

I have been pleased with the customer service and the services provided by Genisys. I would recommend others to check them out.

Always friendly and available.

It's very hard to get a hold of someone at the Ypsilanti office and it would be nice if they have weekend hours. For the hours I work, their hours are not feasible for anyone who works 8-5 pm. Weekend hours are great to use if banking can't be done during the weekday. Driving all the way to Plymouth to do my banking when Ypsilanti is less than 10 mins away doesn't make much sense.

I love my genisys credit union! I’ve had them since i was 16, they’ve help me out with any problem I’ve ever had.

Overall, we have had good experiences with Genisys. One branch, the Grand Blanc branch, we have always had trouble with. Whether it is tellers who are grumpy, or member services not calling when they say they would, or not inputting information into the system correctly (like changing my social security number on my account when it was wrong). The majority of the time Genisys is helpful and easy to work with.

Very good service would recommend genisys credit union to family and friends

I love this Bank.

Love the Credit Union. I always dreamed about having a financial institution like this. They do not just treat you like a number. They take their time. They listen to you talk. They come & get you. They go out of their way for me & I love it!!!!

Thanks for removing my ex from my accounts!!!!

I've had a Genisys account for over a year now, and I've been pretty happy with my experience. The only hiccup has been with the Genisys mobile app -- it doesn't recognize my password as my own on the app.

Always takes care of me in a timely manner and never have any issues

Very good credit union. They have been my credit union for the past 5 years, they have great rates, response time and excellent customer service. As they are a credit union the credit cards offered are not the best reward wise, but they do a good job of offering incentives. I would say they are great for the big items, loans, purchases, savings accounts, online banking is incredible, bill pay etc. and if you want a nice credit card go with one of the many amazing reward cards out there available to you as a consumer and manage your money here.

The video was not working for the longest time for drive through. And I don't like having to tell the teller instead of writing it on a slip what I'm going to do with my $. Also don't like when I put $ in from teller and I get back the receipt with my total blacked out by a marker from teller. I want to know my total and should not have to ask for it once I made a deposit. Hence why Im making a deposit in the 1st place!

Never had a negative experience. Anything that comes up is handled quick and effortlessly on my behalf.

i love this credit union..all the people that work there treat you like friends...!

most things are pretty good, but it takes longer to transfer money to them from my bank account than from my bank account to literally anywhere else. Including competing credit card entities.

Honest, straight forward and will tell you what you need to do to get where you want to be.

Every time I need something the Credit Union is there to help and they tailor their services to fit my needs.

Best experience I've ever had at a financial institution. Had accounts there for many years, always satisfied with their services. Glad to see them continue to grow and expand.