Good place to handle your money.

Consolidated Credit Cards, one check mailed to a non-existent/return to sender /wrong address, the other still not located after three weeks.

I worked for a bank for 20 years and your credit union has surpassed my expectations! I would never go back to a bank!!

Was that it? One question?

I have been with Genisys for 5 years and am completely happy with their services. I used to work for a bank and deal with them, but I have no desire to ever go back to one.

Genisys is great! Please stay non-profit, and don't ever try to be like the big national banks, which are just fraudulent, corrupt, bad institutions!

I normally get better deals from other banks and it's kind of frustrating. The only reason I have kept Genisys is because I dont want to change/update all my automated payments ...

I am a Real Estate Agent in SE Michigan. Your mortgage department is AWFUL! I will never recommend a client get a mortgage through Genisys. Customer Service is non-existant, nobody returns calls or emails. I have litterally had to call and email non-stop to get anything done. Plus I have to have my client do the same. I will pass the word along to other agents as far as to not direct their clients to Genisys. Completely unaaceptable and by far the worst experience I have had in my time in the Real Estate business. Would give you 0 or negative stars if that were an option.

Great Credit Union. Wish you had more sister sites across the Cleveland Ohio area.

I wrote a bad review in July it seems to disappeared from your site is that why you got a high rating

Genisys has been easy to communicate with from the beginning.

Over 30 days to close a personal loan is not acceptable. To many rules in place and only when I suggest I'm closing my account do you accommodate my request. First it was my loan request was to high for the special promotion then all of a sudden it wasn't , then you won't deposit the funds in my account you want to give me a check to mail to the company I was paying off then even though I explained they only accept online payments thanks to Emily having to jump through hoops was I able to have the funds deposited . And I think it's ridiculous that you don't have anyone covering Emily while she was on vacation and make clients wait until she returns. The only saving grace was my loan officer Emily Kesler who had to go up the ladder to get this loan done

Highly recommend

Genisys has always been there when I needed something. I appreciate that there is a chat area to get answers quickly.

Very accommodating and helpful!

Tellers greet you with a smile and they are patience. They make sure they have completed your transactions in a timely manner.

Been pleased all along... And then it got better Very glad we are here for our banking needs

I have belong to another bank for years!! Genisys Credit Union has beat them by 100% ! Thank you for your wonderful service and everyone is so friendly and helpful!! Keep up the great work you do!!

The greatest! I have had nothing but wonderful experience with Genisys. Thank you.

Experience has proven to me I made the right decision with Genesis