Never have any problems with the CU

The website works great, I can deposit my checks without an issues. I've only had external issues that I had to call about and they were able to help me out (very patiently and kindly too). I would recommend them!

Genisys offers great options for not having to a visit a branch, which is good because their branch offices aren't very convenient for me. Seems at times when requesting a service things get lost in translation Otherwise I'm happy.

The only complaint I have is I get locked out of my account after three attempts when I forget my whole security answer to the security question sometimes.

Employees are always helpful, in person and online. Great small credit union!

Great anythime i have had an issue they have always been there

A member with a savings account shouldn't have to apply for a line of credit in order to have overdraft protection on their checking account. Also, your overdraft fees are VERY high.

Amazing working and effective

I got a car loan through them a month ago. Not only did they rape me on the interest (9% on a brand new car), they have terrible communication and support. I cannot login online to see my car loan. All they did was send me a piece of paper to send back with where they will pull the payment from. I emailed them a week ago asking if I will ever have online access to view my loan or if they will send me statements or what. They never replied back. This is unacceptable. I have no proof of how much I owe. For all I know, after my loan is up, they could still be taking money from me and I would never be able to prove I've paid it all off.

Great experience. Would recommend. Only change i would make is allow electronic deposit sooner.

always a pleasant experience. they know you by name. wouldn't change and would highly recommend to friends and family.

Great service , love the customer service at the Royal Oak branch so happy I am a member and I'm constantly telling friends about it keep up the good work

Great place!

They have helped me in many ways ! Glad I joined them !

Genisys is a great credit union to bank with. I had slight friction at first but nothing that couldn't be weeded out. I've been with Genisys for over 11 years and I love it. The only reason I gave it 4 stars is because I live in Charlotte and the number of shared branches are far and few between. When we first moved down here there were an abundance of shared branches now there are only like 2. It would be nice if there were more shared branches. I would hate to have to go to another bank after all these years.

I use Genisys as my Credit Union here in Michigan, they have branches that allow me to make transactions at my home Credit Union,.

Lynn was awesome at helping me consolidate some credit card debt in to a personal loan. The process was done over the phone and email and could not have went any smoother. Thank you Lynn.

I have had no problems useing my accounts at Genisys Credit Union and I like thier service.

Genisys has been the only bank I've ever used and do not plan on changing anytime soon. The personal connection I can have with my local branch is something that keeps me there.

I used the online chat. Great service and very helpful!!!