Always great customer service

On-line services are excellent.

I have been a customer for 44 years and will never leave it.

The young lady at Genisys Credit Union help me out with my application made it very easy she was very pleasant to work with I enjoyed my experience with Genisys Credit Union

Excellent credit union! Great options, rates and customer service!

I have never had an issue with my account or the employees. Great experience with every transaction!

I called because my password was not working on my mobile app and when I tried to reset it, they told me a I needed an authorization code and did I want it sent by text, email, or phone call and none of the information was correct because it was outdated and when I talked to someone she said I could do it online and I signed in on a computer and I still couldn't fix it. The information on the computer was correct so the phone call was useless and my app still doesn't work.

Have had good service for over 30 years. Have had a recent issue on a loan. Loan officers should know what the policys are when dealing with a car or RV title.

Don't care about there customers just want to get fees out of them !

First off every time I come into the White Lake branch, I'm waiting an average 15 to 20 minutes just to make a deposit......Why? Second: the last four times, the ATM has been out of order on the weekends, so that made it a problem to deposit funds in my account.

Anytime I've had to contact Genisys CU I've been so pleased that it's like contacting a friend. My questions are answered and problems are solved quickly and efficiently. Loan rates are great and the process of refinancing our mortgage was simple and painless. When our credit/debit card was compromised we had a phone call within a minute asking us about a suspicious charge. It's nice to know they've got our back.

Being open on saturdays would be convenient especially if the ATM does not work.

These guys really know how to take care of you. They always treat me kindly and make sure I'm good to go.

Great customer service and convenient locations and hours

Tried to get a loan multiple times to help my family out an was denied every time.

Ive been a part of the wonder Credit Union for over 20yrs and will never retrun to a regular banking outfit

Pat Hiltner and Wendi Damiani are the sweetest most professional women at Genisys Credit Union. I have known both women for many years and value their opinions to my accounts, etc. Both are true assets to the credit union and I look forward to seeing both or either one when I stop by.

Only have 1 teller in the drive thru on a Saturday or close to closing time on Friday -- overly frustrating!!!

Always quick to help! Transactions always run smoothly.

Always been very nice....easy to get loans...2 locations close to me...