Our sales advisor, Adrian was amazing from start to finish. He kept in contact all the way through the sales process and help with everything to ensure we had a hassle free, enjoyable experience.

I would like to express my gratitude and satisfaction on what I received from Richmond Motors. It was amazing to do business with you. Everything went well and smoothly without any hustles. Your customer care is so amazing keep the standard. I really felt special from the treatment I received from day one. Keep it up!

I had the pleasure of meeting Henry and the team today at Guildford. No hard sell. Extremely kind and courteous. Knowledgeable and understanding. I have placed my order and can't wait for my car to arrive. Thank you for such fab customer care; oh and Albert sends he's love. Thanks guys!

Fantastic service, Kelly was so helpful. Definitely going to purchase an MG.

Deepak Bhatti was our salesman for our used Hyundai Tucson Hybrid who was very knowledgeable, friendly and helpful he made our PX and purchase an easy process the car is a gem in great condition very pleased.

Excellent all-round service from Marius. Thankyou Glenn Howard

Really impressed by the MG ZS hybrid, such a great car for it's money Jag took loads of time to answer all our questions Thank you Richmond Motor Group!

I was referred to Richmond after I have been, quite frankly, abused by Eden Motor Group for the last 4 years in owning 1x Ioniq Premium SE, and now 1x Ioniq 6 Ultimate. WHAT A BREATH OF FRESH AIR!! I initially called a couple of months ago for a second opinion on some warrant repairs I was having no luck with Eden on, and had an open case with Black Horse on. The Master Technician, and Paul from the Service Deck were open, honest, and gave me good advice as to the work that would be required on changing my DSMs to glass mirrors (it was not possible due to the parts all being very different, the code in the car, and the sheer expense of this). I then returned as my rental property’s drive had been damaging my vehicles under trays. There was a miscommunication over day of appointment, but due to the nature of the damage, I was fit in within 24-48 hours of reporting the damage. Nothing was too much for the service department! Paul explained everything in detail in a way that I could understand, and with patience, given that I had a TON of questions, given my AWFUL experience I’d had from Eden Group, and I have had a lot to iron out and clarify! He also set me up with a new service plan and gave me all the options available to me, given my mileage - I preferred a yearly option. I have now just been back again for my software updates for the dreaded ICCU. Again - a wonderful service from Paul and the Service Team. I reported my passenger DSM motor had started to fail (after my drivers side has already failed and been replaced by Eden) - the lady took my phone with the photo on, emailed it to themselves and recorded the fault. Although it was not replicated at the garage - it is recorded for a swift fix the next time. No fuss, no arguments, no bother. Total night and day to my Eden experience! To be treated with kindness, patience, and like a human has often felt like too much in recent years, so to have found a business like this when you own a £50k car, I will be keeping them very close. Thank you Paul, and Richmond for making my life a little easier!!

My partner and I were looking to purchase a new Hyundai, and the Bayon immediately captured our interest. There was a used car we wanted to test drive, so we went to Richmond Hyundai. Chris Charlton greeted us and remained friendly and warm throughout. He listened to our needs and recommended a different Bayon from the one we had originally considered, as it better met our requirements. We really enjoyed our time with Chris – as my partner and I, being somewhat introverted, appreciated that he didn't bombard us with idle chit-chat, nor did he come across as a typical, pushy salesperson. We had previously felt underwhelmed by other dealerships during our search for a car. Clearly, we don't know much about cars or PCP, as we have never opted for PCP before, but Chris explained everything in such a way that even a five-year-old could understand. He found us the perfect car within our budget, and we are very happy. So happy, in fact, that when my partner needs a new car we will only buy from Chris, and when it comes time for me to purchase one, it will also be from him. He has gained two lifelong customers in us.

Quick & Easy Hand over. All fully explained and the car was ready and waiting. Thank You Sunny

Excellent service from Jags right from initial contact to handover of the car. He communicated well throughout and kept us up to date with progress which we very much appreciated. Jags made us feel so special on the day of collection. The car was covered over in the show room and he videoed us unveiling the car and placed a big red bow on the bonnet. Very well presented with attention to detail. Jags spent time with us going through the controls and checking we were happy before finally driving off in our New Cyberster GT. We couldn’t be more happy. Brilliant salesman but not only that, he had his customers best interest at heart. Highly recommend Jags 😊 Thank you

Deepak was a great salesman, very efficient and ensured a really quick turnaround. I drove my car home in four days. 😀

Saw Abigail in the sales team today regarding part exchanging our car and buying a Tucson Hybrid. Very professional and patience with us and went above and beyond to get the best deal for us. Thank you

Great experience with Richmond MG. Bought the new MG HS Trophy for great price with everything thrown in. Would recommend

Visited Richmond to purchase a car. I had Harry as the sales contact. He was very professional and friendly. He made the experience great and he is a credit to Richmond

Martin of Richmond Hyundai made getting a motability car easy.

Richmond MG very welcoming and great experience buying from them. Perry was very helpful and informative.

Great customer service from all at Richmond motor group at Guilford, and sales (Marius Mocker) was extremely helpful and professional. Exceptional service

Elise was fantastic, very attentive, knowledgable and friendly. Nothing was too much trouble and there were no questions she couldn’t answer.

Josh was a very friendly and helpful salesman and any questions we asked were answered confidently and happily. Nothing too much trouble and made sure we understood all we need too.