Gave massive overestimates on bills, signed me up when simply looking for a quote, rude on phone lines and disrespectful as I was a student and therefore have no value. Avoid, get literally anything else it will be cheaper and better service. Don't get scammed by there "student deals" rates are insanely high, just split it yourself with another provider!

She was polite and efficient, putting me on a cheaper tariff and answering all of my questions succinctly.

Great service - Josie was very helpful, would definitely recommend!

Josie was terrific, pleasant to talk to and easy to understand. You can't say that about all support providers.

Josh was very helpful & professional. He resolved my issue very quickly and responded to my email immediately.

Great service !

Josie was very patient, helpful and kind. A model of perfect customer service!!

There was a mixup with Tenantshop at the start of my tenancy, which lead me to be put on an incredibly expensive business tariff with Huddle. They were difficult to get a hold of and sort it out, while confusing bills and letters kept coming. Have eventually sorted it out and waiting to move to a cheaper and greener supplier (bulb) edit: This has quickly been picked up by Josh and he's thankfully sorting out the issue. Will update the score when the matter is resolved

I'm very impressed that my queries are dealt with quickly and efficiently by superb representatives that you can actually speak to, without waiting an eternity on a telephone queuing system. Excellent! Huddle Utilities keep up the good work.

Was excellent, Josh (my customer service rep) answered every question I had with speed and accuracy. Came off the phone call extremely satisfied.

great service, very helpful and pleasant to speak too.

Very helpful and smooth experience.

Changing my review since the last time because Fuschia got in touch with me and was able to reduce out outstanding payment significantly which was a big help for me and my house mates. We're thankful for that. Customer service was great from Fuschia.

I emailed huddle and got a response from Josh within a day, he was extremely helpful and gave us all the information we needed. So thank you Josh :) From some happy, grateful students!

Really Helpful

Alessia was really helpful and responded promptly...Would give her an A

very helpful !!! Thank you !!

Great customer service, very helpful and understanding. Was happy to help and made sure everything that was discussed was sorted by the end of the phone call.

Called Huddle because the broadband wasn’t working, turns out I turned off mains by accident 🤦🏽‍♀️ Fuschia was so helpful in sending me all the information to get in touch with Plusnet and spoke with broadband department. Although it turned out to be nothing serious, thank you for helping me out and for your patience! Megan

Ryan was very helpful when speaking on the phone. I have been dealt with other people that were less helpful so I really appreciated Ryans help as well as the fact that he got back to me by the end of the day.