Iam more than happy with free spiret they were more than helpful at the booking.

Such a great insurance company for those of us with medical conditions

When I phoned up to get a quote I spoke to a young lady who could not have been more helpful and talked me through all the required questions, I seem to remember that her name was Diane if this is so she is a credit to your company. I have since taken up the Quote thank you.

Using the online quote service was straight forward. I appreciated the help given by the support staff when I phoned.

The service I received was very efficient, the person who arranged my insurance over the phone was helpful and explained the details fully at every stage.

Have dealt with them before Covid and they were very helpful, so I have taken out another policy.

The operator I spoke to was very efficient and understanding of my request for insurance. The documents were very quickly delivered by post . Thank you for being so very helpful.

Bought an insurance policy before COVID went viral. Put our insurance on hold, then find out it had been cancelled but not by us the purchaser. Was eventually informed that we could get a refund but only if we purchased another policy from you. I am still waiting for an answer as to what you plan to do now we have the said policy.

Filled out the form on the computer, they actually had my condition listed (most don’t) and returned my calls. So far so good.

very difficult to contact by phone but easy to manage on line

It was very good until today, when I received my cancelled annual policy instead of my single trip one. I am at present waiting for a call back phone call to have it amended.

Polite, courteous, knowledgeable,patient and pleasant.

recently introduced a friend who has cancer..all companies he tried turned him down through "cost". You accepted him..he says he owes me a pint!

Having a couple of declarable ailments ("medical conditions") and the untreatable condition of being over 80, I sought Free Spirit's advice by telephone. I found your adviser helpful, courteous amd lucid. The discussion seemed to run more efficiently than with other companies in two previous years. The benefits and caveats were clearly laid out, An outline of the agreement reached me immediately by email, and at my request also in a postal version a few days later. The premium seems reasonable and in line with what I would expect.

Excellent service - had to adjust dates adding extra day due to flight cancellation - all sorted quickly and without charge - well done

The application process was transparent and straightforward. The quotation was acceptable and major T&C’s well explained. We bought a 12-month European policy.

Without having to make a claim I can’t comment on performance other than they seem to be value for money if you do.

Went on line looking for insurance visited your site and found what I needed with ease all done

Helpful,listened to our questions, explained how we had to answer all the questions. Found what we needed. Very pleasant,and understanding . Will be happy to use Free Spirit again.

Great service really easy to set up