I was clearly informed of the benefits and of several options opened to me. Fortunately, I have never had to claim but everything is clear if I have to do so.

Easy to get a quote for travel insurance. My adult son with additional needs holidays with a company every year,i always use Free Spirit Travel Insurance for him. Very easy website to use and very reasonably priced insurance. Thank you.

Was a pleasure to deal with the company and the person I spoke to was very helpful.

Very easy and helpful and polite nice experience etc well done.

First experience with your company and I am very impressed extremely helpful and very happy with the cover provided will hopefully use again.

pleasent easy experience

Super, SUPER friendly service on the phone. Helpful, detailed and very patient with my many questions even when I was being massively indecisive about the different quotes offered. Advice was given and recommended to me, but at no point did I feel pushed and rushed to make an uninformed decision.

Simply easy to enter info regarding health etc. Quote and option to pay is instantly done

Really straight forward process

Everything was explained in detail. Very kind lady with a sense of humour. I have used you previously and will continue to do so, fuss free travel insurance at a reasonable price.

Helpful, friendly and polite agent.

This is the 5th year we have used Free Spirit and have had a good experience with them. They were especially helpful this year when I made an error completing our policy.

Great experience

First policy with them - simple well explained

Helpful and friendly.

As always, the representative was very patient and helpful having to go through health issues before renewing travel policy

It was so easy to do online but they still wanted to guide me through it because of the reasons for chosing them

I found the customer services team to by friendly and patient, as their were lots of questions to answer for the information required.

The customer service at free spirit was amazing and provided the cover required with an existing medical condition (brain tumour). They were open and honest about how their quotes were calculated and empathetic to the struggles in getting insurance to travel. I would highly recommend and this will be the company I will return to for future travel insurance.

Fast efficient service and great price including declared conditions