Healthy Pets Insurance

No.6 Ridgeway Office Park, Bedford Road, GU32 3QF, Petersfield, GB
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4.00
Based on 839 Reviews

5

71.87%

4

9.06%

3

2.50%

2

2.74%

1

13.83%
About Healthy Pets Insurance

Healthy Pets Insurance was founded in 1996 by Mark Effenberg, as Chief Executive of a pet-loving business insuring the UK's cats and dogs. Today, Healthy Pets, which was founded before Google, is an established participant in the £1 billion-plus UK pet insurance market. Based in Petersfield, Hampshire Decades on, the fact that we are a leader in online insurance and know how pet owners think gives Healthy Pets Insurance, as of 2017 part of The Ardonagh Group of companies, a distinct advantage. We talk cats and dogs, and we truly understand that pets really are members of the family. Being internet-based with a team of understanding pet specialists available over the phone, means we can offer high-quality cover at more than competitive prices. Because we are efficient, agile and specialist, and we know pets and their needs from our own experience, Healthy Pets has one of the highest renewal rates in the pet insurance industry because, in our view, whether it's the opening contact or dealing with a complex claim, we know how important it is not just to hear our customers, but to listen to every woof and meow. Mark has always been a dog owner, and it was his experiences as a "pet parent" back in the mid-1990s that caused him to establish Healthy Pets Insurance - for the simple reason that he could not find an insurer at the time who truly understood the bond between a dog and its owner, and, speaking to friends, he found it was much the case with cats too.

Contact Info

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Heidi West
United Kingdom | 15 January 2025

The website wouldn't let me authorise the payment with my csrd and would only allow direct debit to go through as confirmed payment.

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Julie
United Kingdom | 14 January 2025

Very happy with lady who took my call she was very polite and helpful

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Susanne
United Kingdom | 14 January 2025

It’s good to know that my cat has adequate cover should the need arise.

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Mrs Ford
United Kingdom | 14 January 2025

Initial application was easy and the policy covers my pet requirements needs at a competitive price. As I have only just taken out this policy I am unable to provide any additional information

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Andrew Green
United Kingdom | 13 January 2025

easy to follow website and from page to page

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Peter Tobias
United Kingdom | 13 January 2025

Easy and quick very easy to understand and at a competitive price

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Peter Jamieson
United Kingdom | 13 January 2025

easy to navigate good proposal

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Mr Chris
United Kingdom | 12 January 2025

Great easy to set up cover and such a good price

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Beverley
United Kingdom | 12 January 2025

Really good customer service.

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Ms. Paula
United Kingdom | 11 January 2025

This is the first time I have purchased this policy, the proof of how good you are will be when I come to make a claim if ever I need to but i hope I don’t. But for similar cover as my previous one , this is very competitive.

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Mrs Shaun
Germany | 11 January 2025

Team were really helpful and had excellent knowledge of the breed of dog being insured.

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Christina Latimer
United Kingdom | 11 January 2025

Tool out a policy and then foolishly read the reviews afterwards. Rang to cancel and they charge you for administration even in the cooling off period! Never heard of that in all my years of having various insurances. Makes me think it isn't very reputable.

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Christopher
United Kingdom | 11 January 2025

No problems in choosing and setting up the policy.

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Diane
United Kingdom | 11 January 2025

Clear information on your website Lots of choices

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Kadie Chanter
United Kingdom | 10 January 2025

My dog died in March 2024, they acknowledged his passing and didn't pay out a thing when he died - i've had a policy for years. Then I had to continue paying for the insurance for the rest of the year until Dec 2024. I then got a renewal letter in the post that they were going to sign me up for another year and they knew my dog had died. The last insult to injury is when I called to cancel they asked me why I wasn't renewing. What a joke

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Ms Samantha
United Kingdom | 10 January 2025

Very easy to complete on line, competitive prices.

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Catharina
United Kingdom | 10 January 2025

Helpful, friendly & professional.

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Diccon Murphy
United Kingdom | 10 January 2025

Really friendly and efficient.

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Mr Charles
United Kingdom | 10 January 2025

Price cheaper than my current insurance for same cover

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Alison
United Kingdom | 10 January 2025

BECAUSE YOU ARE HONEST AND RELIABLE AND TRY TO APPLY THE RIGHT POLICY

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