All good quick and speedy.

Good advice. Answered my questions. Helpful and professional.

Airband have been truly excellent during the 14 or so months that they have been my ISP. As a result I was happy to sign a further contract at a very fair price, and as usual, thanks to the help of Donna Bond, this was quickly confirmed. Bonus was the promise of no price increase during the term of contract.

Following the order for fibre broadband from Air band the site visit and connection was carried out very quickly. However, as the installer did not take the time to adopt the previous IP address of my previous router it meant that I have to reinstall all of those items connected to my Wi-Fi some of which proved to be quite difficult therefore causing me a lot of inconvenience. This is annotation and rather disappointing.

Joe was great and handled my order brilliantly

Polite staff and very good service too

Friendly professional staff and much improved speeds.

Good communication and professional installation with the friendly touch.

We’ve just renewed our Airband 900Mbps service for another 18 months, and we couldn’t be happier! The service has been fantastic at every step – fast, stable, and exactly what we need. The broadband has consistently delivered top-notch performance, making it an easy decision to stay with Airband. Highly recommended!

We have two Airband supplies at our address one commercial and one residential - the company is moving to a new location and I needed to downgrade the commercial to residential. Firstly all internet is subject to variation in speed due to use. but our Airband had been constantly performing to drive our needs. Secondly their customer care and accounts are second to none. it was a pleasure to deal with all depts. Thanks to Charlie in particular.

This time the outage was only 24 hours. Hurragh. Again outage was not your fault but no-one can plan for unseen circumstances.

Changed provider from sky to airband as sky nearly tripled my broadband price! I’ve had to wait a fair few weeks for an installation however have done this change over the Xmas period so can appreciate time has been busy and limited. Today Alex (engineer) visited and installed my broadband, he was as quick as he could with a few issues resolved along the way, great communication with me throughout the process and left the property tidy and as he found it! Thanks.

because i am not very good with new ways of getting broadband and being 84 years old the staff have been very patient with me, keep up the good work

Good service easy to contact

Airband were able to set up my box quickly, in the 18 months I have been with them, i haven't had any issues. Sarah Aybey gave me plenty of warning for my renewal, phoned to check I had recieved it and the renewal process was smooth and simple.

So easy, simple explanation and straightforward to activate. Reassurance that no fees are due until it’s up and running perfectly with cooling off period to cancel if it it’s working.

Spoke to Sarah Aybey today to renew my package.Great and thank you to Sarah for finally answering my query from December 2024

Sarah Aybey was extremely helpful its nice to talk to a friendly voice thank you .

I've been with Airband for nearly 18 months and have generally been very happy with the service. It rarely drops out unlike previous broadband I've had. They contacted me recently as my renewal is due in a few months. After doing some research to see if I could get a better price for the same service - I couldn't - so have renewed again with Airband for the same deal. Very happy with the price and saves having to reset all my devices to a new provider. They also answer any queries very promptly and customer service is good.

Once again, another outage and presumably another indeterminable wait to get back online. That's now 4 outages in 6 weeks, the first of which was getting on for 10 days. When you're having to buy additional data allowance from your mobile provider because you can't rely on the fibre, something is definitely wrong. Avoid this company like the plague.