my renewal was handled very professionally by donna and it was very easy to renew

Airband sent me a pair of Yealink W73P telephone handsets which came without a manual. I need to login to the base unit in order to setup a common phonebook but the login name and password published on Yealink's website does not work, despite three successful factory resets. It is over a month since I received the handsets and still the matter is not resolved, despite numerous emails and frequent phone calls to customer support. Matter finally resolved, though I think it wrong to sell items without a manual, and with non-standard passwords.

I think it’s amazing

New connection really slow and what I'm paying for. got a phone back straight away and the person was really helpful. Only problem is that I'm still getting a lot more buffering and pages freezing or TV picture stops playing.

turned up on time very helpful left system fully operational what more can i say👍

Call back by Billy was bang on time as he said when we first spoke. Sense he is an organised gentleman so the company is going to be that way.

Fantastic service from Chris T and Alex who were incredibly professional conducting their visit and installation of FWA broadband. Both lovely guys who couldn't be more helpful.

Moving into new home. Scheduling an appointment was simple, engineer was prompt and efficient. On discovering unexpected issues left by previous owners he fixed everything with good humour despite an extensive amount of unexpected issues!

Friendly and helpful and professional approach to the installation of fibre to the house and very impressed with the speed of the internet now it's installed

The two young chaps who knocked in my door were well informed but not at all pushy. I was considering changing to air band before they arrived and the deal was too good to pass up

Sashant was very polite, knowledgeable and helpful. Made the process very easy .

The process was very simple, questions answered in a way I could understand. Altogether very easy.

Just joined up again for 18 months at the same rate. Very happy with our service so far, we've been with Airband for many years, as we can't get standard broadband. It works well for us. Thanks to Sarah Aybey for getting this sorted for us quickly with no fuss!

Emma has been really helpful in trying to sort out the problems I am having since having airband installed recently. Nice to know that she understands that not everyone is tech savvy and needs a bit more support. Hopefully all will be sorted soon.

The customer service was good in answering all my questions patiently and politely

All seems to have gone well.

James and Vinny from Airband were excellent. They set up my new Wifi system very quickly and efficiently. They were very helpful and polite. Many thanks.

Placed order then advised delays but unable to tell me why. No information between department and stated could not do anything I would just have to wait. Was leaving BT for shoddy customer service but this was even worse. Was advised some people have been waiting over a year !!! Cancelled order after only 4 days as if this was the way it started god knows where it would end.

The person I spoke to was very informative but can’t speak anything else as we have not had the engineer come to the bungalow to fix it yet

Easy to order very good person alleviated certain concerns I had now we wait and see if the company delivers as good as they say