A smooth and efficient sign up process. I requested a survey and installation, a date was proffered, the crew turned up on time, swiftly looked at reception, fitted the receiver, installed the router, explained how it all worked, and went on their way. At every step I was consulted on the location of the equipment. What is more, it does exactly what 'it says on the tin'. It works. What else do I need?

Jack and his colleague provided an amazing quick and professional service, excellent experience would recommend

Quick, friendly and efficient! Couldn’t ask for a better set-up!

Excellent service, no hassle, polite & tidy. And many many many many bits per second. It's like the advent of the printing press where before there was only quill & parchment. Goodbye SKY, goodbye BT, hello AIRBAND! Thank you for doing what you say on your adverts - apart from the silly one with the indistinct multi-region-regional accent. I'm guessing at Suffolk & Somerset combined maybe? Anyway, if you're in doubt, and you need more than 15Mbps (BT's fastest standard non-fibre actual service in this area), don't waste time giving that old and almost defunct behemoth BT any more of your money. You will get MORE FOR LESS from AIRBAND. Onward and upward I say - with 100's Mbps to spare! Thank you to William who came out, climbing ladders in the dark and making sure everything was absolutely tip top before he left. Tidy job. So if you don't get Airband now, you're clearly insane. Rural working from home just got a whole load easier.

I recently had some connectivity issues, with what had been a really good and consistent internet service for many months. I spoke to John Parkes at Airband, who listened patiently to my issue then suggested solutions to resolve, which fixed the issue in no time and got me back online. Thanks very much Jon and Airband team for the efficient and effective service. Would thoroughly recommend.

The guys who came to do the install were really great. Very tidy too.

Amazing customer service, 10 times quicker than other service providers, will definitely refer to a friend

Shane demonstrated a commendable level of friendliness and engaged positively with my children while installing the routers in our home. Overall, it was a great experience, and he completed the job in a timely manner.

Jack on sales was helpful, polite and knowledgeable and the engineers were excellent and very professional. The end result is so much more than I had even hoped for!

Excellent and fast install by James M and Chris T. We couldn’t be any happier with the super fast improved boardband and speed! Our boys are very happy to be Gaming online again.

Just had Airband installed over the last week or so (required some perserverence by the very patient but determined civils team to get it from the pole and in a tricky duct!) but finished off and setup by the wonderful Jack Johnson no less. And let me tell you, it was 'Better Together' than any other installation experience I've ever had. Jack arrived when he said he would 'Good People' that he is and got straight to work. It was all done in no time, smooth as 'Banana Pancakes.' He made sure everything was 'Sitting, Waiting, Wishing' just right before leaving. Now the internet speed has put the original 3mbps to shame and got me feeling like I'm on 'Upside Down' mode – it's that fast! In all seriousness though, if Openreach have forsaken your area with fibre and its available go for it

I had a call regarding a property and contract that I am involved with from Emma Underhill. I went on to discuss with her about a connection issue and relocation at another property that had been moving very slowly and Emma took ownership of the second issue which I was very impressed with. I am more hopeful now of getting this matter sorted.

Installation was good pity it took nearly 4 Years to get to an Installation phase

Anthony was polite, friendly, understanding and helpful. He really tried his best to get me in touch with the rest of the world via Broadband. Unfortunately trees on a neighbours property have made this impossible at the moment.

I was recently sent an email offering a renewal of contract. This was followed up by a phone call. Polite and helpful, confirmed that it was the best price available for existing customers.

Had to wait a while for installation but yesterday we were connected by wonderful young man by the name of Jack Johnson. I was very impressed with his expertise and knowledge. He explained everything we needed to know and answered all our questions. He ensured all our devices were connected and we had the best WiFi signal all over the cottage. He even went above and beyond by helping us with a printer problem. Airband customer service could do with some improvement but their engineers are the absolute best. Thank you Jack Johnson for restoring my faith in Airband. Your a gem!

Great service from our installers. Arrived on time, very friendly and collaborative. Checked the system out thoroughly and gave lots of good advice. Thanks to James and Vinny we now have excellent internet far exceeding previous provider.

This fella was 100% as he was friendly, thoroughly professional and I was confident from second one that he'd sort out a long running problem. Whatever the man is being paid ought to be doubled, or he needs immediate promotion. I couldn't recommend him more. Thank you for the piece of mind I've now got to be able to work from home again

Talking to a human who explained it all to me, a very nice lady

I found that the engineers who came to do the survey were excellent. Unfortunately the Airband speed was too slow for my purpose as I required the phone package. It was then pointed out by the engineers that there is an Airband pole adjacent to our home awaiting a fibre connection and when this happens this should remedy my connection problems.