This is the first time I've had to order blinds, so was not sure what to expect. John Semertzidis was fantastic, he made the whole process stress free, talking through all of the options patiently. Thanks for making it so easy.

Victory Blinds have installed and subsequently repaired my shutters. I say repaired because a snake slithered inside the shutter and messed it up good. I specifically wanted Somfy shutters for my smart home and they gave me a great price and no hassle installation. I would use them again in a heartbeat if I ever had a need.

We highly recommend Menka from Victory curtains and blinds. It is such a big and costly decision and she helped me so much in deciding between the different products. Menka is extremely knowledgeable and friendly, she certainly knows her stuff! Rachel and Richard lysterfield

Firstly, Steve really listened to what I was after. Secondly, he made the process very easy! We had a colour picked in five minutes, based on the ‘brief’. Our installer Greg was just as awesome, offering suggestions. Very happy with these two, and our sheers!

Prompt and friendly service, even when we had an issue (not victory’s fault) the representative went above and beyond to fit in with our busy schedule and fix it quickly.

Mick who did all my installation is an absolute legend. Very professional, great communication and a terrific job. Thanks a million Mick

Celia and Team Just arrived home from work to my fantastic new blind! Thank you to Cameron and the electricians Grant and Tom for the installation. Communication was super and all very polite. Thank you for assisting me in achieving my goal with ease. I will definitely be using and recommending Victory Blinds in the future

What a balls up. Ordered well before moving in, came to install, one blind 100 cm too narrow, measured incorrectly Sun beating in my apartment bedroom window. Finally arrived from China can’t install for another 8 days Hello what the?? Never again

Mick provided exceptional service. He was friendly, communicated effectively and ensured a smooth experience and our shutters look fantastic! Highly recommend!

Had roller shutters installed about a month ago Product 8 out of 10 Installation 2 out of 10 Customer service up to this point hard to tell, still waiting for them to return our call

Sahel was very lovely, efficient and very quickly organised my quote. The price was so reasonable that I signed up on the spot. Victory blinds did not disappoint. Jun came to install the blinds and took away all the old blinds and fittings. The blinds look modern and beautiful. I was so pleased that I immediately ask for more of my blinds to be changed. Sahel came out very quickly so I can obtain the 35 percent discount which would end before Easter. I am looking forward to the second set of beautiful blinds. Thank you so much Sahel and Jun for jobs well done. Highly recommend this fantastic company.

I have made an appointment to get a quote for my place. They came to do the measurements and told me that I will receive my quote in the afternoon. That quote never came! and I have to call them to chase up for my own quote. After calling the salesperson and the company itself like 10 TIMES! I STILL DIDN'T GET THAT QUOTE! No one wanted to solve this issue and lack of empathy! all I can say is that TERRIBLE! TERRIBLE!

We are very happy with the motorised awnings that Blerim installed last Wednesday. When he came to do the accurate measurements he suggested a much better placement for the awning runners so we have more space on our roofed deck and it is visually better than what we were expecting. Thank you.

DO NOT ORDER Blinds, Shutters & Awnings from Victory Blinds, their customer service is absolutely pathetic & I cite examples below: 1. Shutters badly made, some shutter panels do not line up with the corresponding shutters, having them re-made was difficult & made almost impossible. 2.The awning delivered was a manual awning & not the awning we ordered with the consultant. We ordered a motorized awning with a remote control & a wind sensor. 3 weeks later Victory cannot confirm a delivery date for when they will fit & install the replacement awning. 3, Despite my numerous phone calls & emails Victory have not had the courtesy of responding. 4. Claudette one of their senior managers has not returned my calls or answered my emails even though Victory customer service have sent her requests to call me urgently..

Absolute disgraceful experience so far. Still no curtains. We paid for curtains at the beginning of January. We didn't hear from them for ages so we rang them the middle of February, to be told our curtains had arrived weeks ago, but nobody ever called to book an install. So we booked an install date. They never turned up on the day, so we gave them a call to see where they were only to be told they had to change the install date but didn't tell us. Upon investigation someone at Victory had put our phone number in wrong in their system, even though my phone number is correct on the invoice (they tried to blame us for a changed phone number that we've had for over 20 years..)...So they booked in another date, to which now they have AGAIN delayed with the EXACT same excuse as last time. So here I am months later with no curtains and nearly $10k out of pocket that they have of my money. Dodgy company for sure. It seems I may even have to take legal action to get my money back maybe??? Update: After some serious phone discussion about not accepting a further delay and a promise to ring their office every hour every day until a suitable resolution was found, Victory somehow managed to book the install back to the original date, and the curtains were installed today. Good on them for taking the right and appropriate action, however shouldn't have to come to this in the first place. The good bits: Joshua the salesman was fantastic and Mick installer was also top notch. Seems head office processes is where significant improvements need to be made,

I had 3 companies lined up for quotes However I decided to go with Victory C& B as I was vey impressed with Mary Mc and her punctuality, knowledge and professional advice when she came to measure and quote I am very pleased with the product Further,more, Justin installed the blinds without any fuss and left the place clean and tidy and ensured I was happy with his work He took time to explain the remote control system Overall I am delighted with thr product and the staff I had contact with Only constructive. comment is that the warranty/ guarantee document should be handed to the client at the time of installation or emailed to the client. Not expect the client to source it themselves

Avoid! Avoid! Avoid! Terrible experience! Rip off and take advantage of the elderly. My family was unfortunately recommended this business by an insurance company but what a joke! Have taken our money and after 11 months we still have no curtains, but we did get some runner rails that weren’t needed. Thank you for this incredible level of customer service Edwina.

This was the second attempt from Victory Blinds to install my curtains. The first time the installation man turned up, the curtain rods were not the correct colour. Had to be reordered. The second attempt to install my curtains, the installation guy turned up but was not given the installation/fit out instruction sheet. I suggested he ring the office and have it emailed to me so I could print it, but no one answered the phone. He was unable to reach his manager either after several attempts and this was at 2.15 pm on a Friday afternoon. This company seriously needs to set up a checklist for the installation guys when curtains are picked up for installation. After receiving a message to make another appt, I contacted the office today to organise installation after 4.00 pm as I already had stayed at home two days to have them fitted and was not prepared to take another day off. Victory Blinds were unable to assist with allocation of a time to suit me. Very disappointed, considering I am the one that has been inconvenienced twice already. If the curtains cannot be installed after 4.00 on a weekday or on a Saturday can I please request a full refund. I was asked to pay for the balance in December prior to installation and they still have not been installed. They are lying on my dining room floor. Any one considering ordering blinds through this company, should not be asked to pay the balance of their order until installation has occurred as the chances are they are likely to be very disappointed. Margaret S

Mick and Brandon, thank you both so much for using your weekend to install our curtains. They are top quality. We bought curtains/blinds/shutters for our two storey house and we can’t fault Victory. Prompt quote (thanks Craig, you are so good at what you do), quick and accurate final measure and seamless installs all round. Next house, we know who to call. Thanks team!!

Recently moved back to Brisbane and needed blinds to block the harsh morning sun that wakes my kids at 5am. Had a consult and purchased “blockout” fabric roller blinds that promise excellent light control. What a joke. The $70 stick on window covering I was using in the interim works better to block light that these so called blockout custom fitted blinds. Total waste of money. The guy who fitted them, Mick, was fantastic, can’t fault his work, just the product that doesn’t live up to its promise. Furthermore, the call center based in Victoria has no idea what it’s tradies are doing. They called me on the day of installation to say it wouldn’t go ahead and could we reschedule for 2 days time. 20 mins later the tradie called to say he was on his way to do it. Call center called me back that afternoon to reschedule and had no idea my product had been installed. Terrible communication!