Let me start by saying that I absolutely love the quality of these eyeglasses, it’s sturdy, durable and stylish! I ordered the Prospero frames in clear and it looks awesome! Their customer service was amazing. I ordered progressive lenses, however I realized that I should have ordered my usual reading glasses with blue light coating since I mostly use it while working on my computer all day. This was an error on my part, but when I contacted them to see what my options were, they did everything in their power to solve the issue. They shipped me the right glasses on the next day. Kits is running this company right, with great quality products and caring customer service. I couldn’t be happier and I want to encourage anyone who’s in need of stylish glasses to try them! They are affordable, and the quality will blow your socks off!

Very happy with KITS! Customer service has been top-notch. I accidentally ordered the wrong glasses and they sent me a replacement pair of the kind I wanted for free. They have been so great over the years with any glasses I have ordered.

Best customer service ever. Bought 3 pairs with them and will continue tu do so.

We absolutely love our glasses from KITS. I unfortunately ordered a pair of glasses and I wasn't happy with the style and was offered a complimentary pair in it's replace for instant resolve. I honestly was so impressed with customer service. We ve been ordering KITS for 5 yrs. now and my co workers and family are ordering online as well because KITS offers great deals and modern fashion! So easy and fantastic products! Thank you KITS!

I have been wearing Air Optix contacts for years. I just ordered them from Opticontacts and I can barely see. My prescription has not changed. So I sent the upooened boxes back. I am SOL on the ones I did open. Now they say a refund is going to take 1-2 WEEKS? Ridiculous! Also sending some to ALCON to find out why the quality is so crappy from this seller.

Received my first pair of Kits through a promotion just for being a Canadian! This is the first time I have ever ordered a pair of eyeglasses online that I was able to wear and believe me I have ordered lots over the years, putting them on for the first time my eyes adjusted immediately, the lenses were perfectly set up and the thickness was Amazing (my prescription is a +7.00 and even with the 1.50 option the lenses were within the frame...first time for that) The eyeglass holder was a WOW...just like a little jewelry box to hold the glasses....I would recommend trying KITS, you won't be disappointed.

I never ordered glasses but they shipped them with my contacts order. They relentlessly text me with no option to opt out. I will never use the again. Tom M

customer service was amazing and very prompt - i had an issue with my order which was rectified in a timely matter. I appreciated the work that was put in to ensure i was left happy and satisfied.

Kits is incredible! I’ve never been disappointed with the product, but more importantly, their customer service. It is outstanding! I made an error and ordered a pair of glasses that were too strong. When I inquired, thinking there was likely nothing that could be done, I got a response that the correct order had been sent! This was my error and they still made it right. I would recommend Kits to anyone who needs glasses.

OptiContacts is literally the best contact company I’ve ever used! Customer Service is SUPERB! I’ve been with them for about 5 years now and I will NEVER use anyone else!

Delivery is fast

The Shipping is Ridiculous. I live in GA the place my contacts shipped from was Florida. WHY would they ship the contacts to New Jersey for it to take 5 additional days to be routed to GA??? How Ridiculous is that?? Very upset that the shipping has taken over 8 days and I still have received my contacts and the site said 3-5 day! and it Feb so Holiday shipping is OVER!!

I’m disappointed this is the second time in a year I had a box of contacts that are monthly that all ripped on the outside. We have ordered for my husband and daughter and had no issues with some of there boxes. Not sure if it’s how they’re stored or what.

Bait and switch in terms of contact lens pricing. Their explanation on their site for the $46+ "Fees" are that other competitors are also using incorrect pricing. WTH is this?? BAIT AND SWITCH!! NO IDEA WHY THEY ARE ALLOWED TO DO THIS!

Price listed as $600. Great! "Service fees": $200. Nope.

I did a cost comparison for this years contact purchase and OptiContacts came in least expensive. Until you try to place the order where they try to sneak in over $100 in "because they can” fees. Liars! I deleted all of my personal information from their website. I will never order for them.

Kits has completely over delivered. Not only is their product amazing (I bought 4 pairs and they are all perfect and such high quality), the shipping, from placing my order to my door was less than 48 hours. I’m a proud Canadian and I have been sharing my Kits experience with everyone.

They are so accommodating. They are super easy to return stuff to, and they really are all about customer satisfaction!

Amazing service. Received my contacts in 5 days. Will continue to order here again.

My experience started off as disappointment where they sent me eyeglasses with only one lens transitioning. I contacted customer service regarding my issue and they were ready and willing to help. They issued me a replacement pair making sure quality assurance was done. I am quite pleased with my eyeglasses and the company has given me renewed confidence. I plan to make future purchases.