There was a serious breach of data protection, which I don’t believe was taken seriously or addressed. I am now in fear that I am at risk of my personal information being used by scammers etc. Following the breach, I requested the details of the company’s data protection officer (DPO) on 29.04.2024, with the hope of discussing the breach and be reassured that personal details are safe. I’ve not received any response to date.

Great service, very helpful staff.

I think AD Williams in Wimbledon is a fantastic bodyshop, not only did. they picked up & dropped off my car the repair & paint job looks great. The communication was good & the staff very accommodatin. I Would highly recommend them to everyone. Thank you

Good communication whilst my car was being repaired after an accident.

Very good and timely service.

Efficient and timely repair service for minor damage to rear bumper and tailgate as a result of another driver driving in to my car whilst stationary at traffic lights. Courtesy car provided.

Kept me informed at all times with the progress of my car and did a wonderful job with repairs.

Lovely staff would recommend car returned clean and looks lovely.

good feed back great comms

My car was with AD Williams for 5 months. At the start, it was very easy to get an update on progress, but towards the end, getting a response was nearly impossible. On returning my vehicle, it had a flat battery and a nail in the tyre which needed replacing. The work done on the car was of a very high standard.

Left little spatters of paint on my interior of my vehicle following paint work carried out.

Car was waiting for parts for months (not the fault of AD Williams) but there was a lack of updates/communication throughout the process & getting hold of anyone to speak to about it was extremely difficult to do which made the experience worse than it needed to be. They did go out of their way to hand deliver some documents - and this was a big help.

"I recently had to take my car Jaguar F pace to AD Williams garage for repairs after an accident covered by my insurance. I can't express enough gratitude for the exceptional service they provided. From the moment I brought my car in, they were professional, thorough, and transparent about the repairs needed. They worked seamlessly with my insurance company, ensuring that everything was taken care of efficiently. Not only did they fix the damages flawlessly, but they also went above and beyond to ensure my car was returned to me in top-notch condition. Their attention to detail and commitment to customer satisfaction truly stood out. I highly recommend AD Williams garage to anyone in need of quality car repairs, especially if dealing with insurance claims. They exceeded my expectations in every aspect."

Efficient, friendly and quick

Great service. Kathy at reception was always so helpful and updated status

Was very professional and quick and text every time something was happening

Did what they said. On time. Good arrangements for drop off and collection

My car came back from repair and the repair was very bad filler and orange pill paint wheel has been kerb but they won't take.fault for it we had to.send it bk for repair again came back for a second time repair ok but front wheel kerb and now can't be bothered to argue the fact very poor service

I was very impressed by the whole procedure. When I brought the car to you on the off chance that someone could look at the damage your estimator looked at it straight away. He then got back to me on the same day with a quotation for the work and by the end of the afternoon the car was booked in for the following week. The whole job was done in 2 days & the car returned to my home address looking as good as new. Thank you!!

Tinkering and painting were excellent but sound system of my car got collapsed at the time of car accident. so you could have got my car tested with the sound specialised technician as it was in your possession almost one month. so I am not satisfied