Great items and wonderful service!!!

Excellent service

Ordered my jordans to belgium , fast delivery , everything very correct! Asked a question , got a respond very fast ! Love my shoes , they where sold out everywhere the only shop asked 50% more then average ! Footshop asked the general Price ! Love the shop , visit always when I am in boedapest!

Quick response, kindness, good attention and a good attitude to solve problems.

Très mauvaise expérience ... j'ai renvoyé la paire de Nike en suivant la procédure (taille trop petite) et depuis aucune nouvelle. Après avoir rennvoyé le produit par colissimo (Colis # 8N 0498 108190 ), j'ai d'abord demandé un échange puis sans réponse à ma demande d'aide sur le site à plusieurs reprises, j'ai ré-écrit demandant un remboursement le 09/09/2020... mais toujours aucun mail de retour/confirmation. Personne ne répond au téléphone non plus. Je souhaite être remboursée au plus vite. Ma ref. commande # 1846240 du 18/08/2020

Shoes came the wrong size, they looked totally different from the photo and above all that i had to pay the transport when i wanted to return them.Never buy from this site again.

After being let down by another company, I stumbled across these guys who still had stock of the Adidas ZX 1000’s. Within 4 days I had my trainers and am very happy with the purchase. Service and communication from the company was excellent and will definitely use them for future purchases

Great staff, fast response.

I had a great experience buying from Footshop. Great communication and customer service. The shoes take a little time to arrive but they have a lot of exclusives treat are sold out elsewhere. I’ll be definitely using Footshop again and I recommend them.

Brilliant service, i ordered a pair of trainers that wasnt my type when they arrived, I returned them with no issue at all, great customer service througout and just waiting for my refund to come through

I won a raffle at Footshop but I didn’t get a confirmation email for this. It looks like I had a typo on my email address but this got solved after I reached customer support.

I joined the raffle and before I was a bit skeptical. But I'm positive supprised. I won the raffle, and got my shoot within a week shipped to The Netherlands. Very happy with it!

2 weeks ago I ordered a pair of Jordan Mars 270 Lows - which were advertised as available on the website. These were the hard to find Black/Red/Metallic Grey ones (grey-toe). The website clearly showed the grey-toe ones in the photo too, amongst 2 other colourways (3 in total on their site). So I ordered them. My order arrives approx. 7 days later. I open the box and they're the wrong colourway. They sent me the Black/Red/Camo ones. Contacted customer services but they deny any wrongdoing. Since I ordered they have updated the website to show 4 colourways -now including photo of the CAMO ones. When I ordered they must have used the code for the CAMO trainers but used the wrong photo, as it CLEARLY had the Grey-toe in the photo (Black/Red/Grey). Even their description said Black/Red/Grey on the website and in my order confirmation via email (which I always check after placing order) - this is incorrect as should say Black/Red/Camo. They are not going to refund or exchange as they say the code matches what I ordered but they have used the wrong product description AND photo. When you order any trainers online what do you really honestly check? - the photo and the description right?? I know mistakes can happen but this is a huge mistake for them to make on their website. Now it's been updated it all looks correct so they are denying there is any issue and saying I made the mistake of ordering the wrong trainer. NOT happy and will not be using ever again. I only ordered from these guys because the Black/Red/Grey colourway had sold out in UK. I'm now stuck with these trainers as they won't accept the order was wrong, and I'm £119 out of pocket.

I had a small doubt about my order, reached out to customer service and received a quick & clear response. Friendly and professional service.

Very good service and friendly staff. They really doing their best.

Hi I was wondering if there will be a restock on the Nike Air Tailwind 79 Legion Green will be restocked anytime soon. Thanks

Hi Wenn, Will you restock platinum white huarache and Nike Air Max 97 Grey White, both in size 7 anytime in the near future?

Yesterday I got some vans, I used them and before the end of the day I saw that they were broken, not one day I used them and they are already broken

Awful customer service

All right, this is a quick update about the issue I had last week when I forgot to add a promo code and was denied to receive the difference as a partial refund. But This review now goes specifically to Wenn from customer support, the only one who actually helped and understood my case. Thank you for all your efforts & hope you keep up the good work. :)