Order placed 15 May 2020 still waiting on a mop. Need I say more Bad. Never again first time buyer disgusting appolling experience put me off for life. Kind Regards C

Great seller. I would definitely recommend this website to my family and friends. I'm very happy with the service.

No Shipping details, No Order. I have not received any order or information on my order. Please avoid using this company at all costs.

Online order was done -- paid in full and then they had no stock - now 4 weeks later I STILL DO NOT HAVE A REFUND - NEVER USE THEM AGAIN - they owe me nearly R2000 - I will be laying a criminal charge of freud at the police station by end of week 5 if no refund is made!

Shocking service it tool them 5 weeks to delivery! Their communication skills are so poor after numerous emails theyt finally got back to me. NEVER USE THEM AGAIN!

I ordered and paid for an ink cartridge on 7 April 2020 and almost 2 months later still no ink. I understand that it is COVID-19 and all BUT give feedback!!!! I have enquired various times and still have not received proper feedback NOR my ink cartridge. The phone goes straight to voicemail and no email response. I will NEVER use Karibaa again and will certainly advise anyone against using them. Very bad experience.

Hi I placed and order of R3000 please reply to my email, i heard bad reviews and just want to know my order will get to me

this is a scam. Once you pay, all communication stops.

May I please have their phone number, wish I read the reviews before placing an order!!!!!!

I placed an order (and paid) on 28 January 2020. Nearly a month later, I have not received my products and do not seem to be able to contact them. The website always has an error and the phone line advertised is a voice mailbox!

I wanted to place an order. I replied to on-line chat - 4 times over 12 hours. No response. No Sale. I guess you had better ditch them.....

Cannot get through to this company: Website not working Online chat, Dead Phone lines go straight to voicemail. Is Karibaa still in business??? Does anyone out there know what's happening??

UPDATE - Several days later... Karibaa did finally contact me - usual excuse (back log of emails etc etc), I did point out to them that, reading other reviews, this seems to be their stock-standard reply and quite frankly, it is getting old. The parcel finally arrived - 10 days after placing the order. Would I order from Karibaa again? No way. There is something fishy - just too many things that are not 'right'. So order from Karibaa only if you have strong nerves and a high tolerance for deeply flawed customer communication. *** Is it possible to give someone a minus rating? I'm giving Karibaa 24 hrs. If I hear nothing, I'm going to track them and will be laying a charge of theft. How many messages does one have to leave? The emails are unanswered, the supposed 'chat' is dead, the phone goes to voicemail, there is not a 'live' human anywhere in the conversation and the 'links' on their website to supposed returns policies etc all lead to 'dead' links - in other words, there is/are none (maybe they never were...) Quite frankly - the positive reviews could have been generated by any number of bots - the reviews on Facebook and Hello Peter are scary - these things do not happen for no reason. Please, please do not use Karibaa - whatever is going on here is not great - it gives on-line shopping a BAD name. Let's face it, how many times do they need to sharpen up their comms?

Integrity of directors of the company questionable. I order and paid on the 30 October and was advised delivery within week of 11 November. This is the first that an online South African company take three weeks to deliver in a radious of 30km. Phone not answered always have to leave a message and no return call.(For a n online company with one number?) SCARY REALLY Vinita

Hi, Noreen responded at first now no means of communication from Karibaa. Endless Calls, email's no response. Ordered goods in June still have not received it, it's October. I paid them immediately when order went thru. What customer care is this. Help

Great service thank you!

Great service, very efficient and professional.

Good service. Package arrived timeously and in good order. I was kept informed via the package tracking process without having to follow up. Thanks for the good service.

These people are thieves avoid them. Employ false advertising, when you complainquery the order no response!!

Noreen is an asset to this company. She kept me updated until my item was delivered. Her patience is appreciated Linda