I had ordered and paid in November and have had NO feedback whatsover, no update on my order. Have sent numerous Mails but no luck! Finally received the book, very happy it arrived after all!

Awesome experience. The delivery does take long but I was kept in the loop the whole time. Highly recommend them

I ordered and paid for goods on 14 November 2022- I have sent numerous e mails made numerous phone calls to (answering message) the number on website. Had one automated response that promised they will respond within 48 hours - now 4 days later again no response. Sadly I noticed on their facebook page that many consumers are experiencing the same extremely annoying non existent service. Yet consumers are still daily ordering from them online.

My son bought a pool tick for R2k, they let him know that is was out of stock and than they would refund him. He paid in October 2022 Order ID #000000895. Then nothing happened since the 12 October. Please advise Hanno Naude 0785922503

Yes, the delivery takes long as they are shipped from overseas . I am a business management student and i understand the waiting process . I purchased my book and i love it. Thank you Karibaa .

The books I ordered just seemed to take so long to get here.

Package arrived later than expected but long before Christmas which this package was for so I'm happy about that. The communication was good.

Long wait for parcel, because estimated delivery date are not shown when placing order. Your company's disclaimer of only being an online store who cannot be held responsible for delays is unacceptable.

I would give a 0 if I could! I ordered and paid for a product on the 6 October 2022. Still no product and we are on the 11 November 2022. Its not an honest business! They dont even offer refund after such terrible service and communication! Your Order #000000908 Placed on 6 Oct 2022, 16:16:28

I ordered a 32gb iPod and while the device was delivered, it was a 16gb device. I emailed to find a resolution to this problem but it has been ignored.

Terrible customer service No feedback despite numerous e-mails Would never order from them again I also find it interesting that they would excuse their lack of customer service to their system- YET still no reply to my over 60 EMAILS

I ordered and paid in full for an item (order#000000989) on 11th Oct. I received an email from Karibaa on the 12th Oct informing me that the item is out of stock and would receive a refund within 7 working days.. I immediately provided my requested bank details and have still received NO refund after multiple requests. They do sometimes respond by saying the request has been escalated,, but then nothing.. Seems like a scam to me.. Please prove me wrong! ------------------------------ Update: 3 days after the apology from Karibaa, they have continued to ignore me. Empty promises & Lies.

EXCELLENT SERVICE AND CUSTOMER COMMUNICATION

Although their communication was not that consistent, most of the time failing respond to emails, I eventually managed to get my order

Delivery takes to long. Used book not in such a good condition. Books are very expensive.

Unexpected delay in delivery. Not advised on order form that the item was sourced overseas, and delivery took over 2 weeks from date order was actually processed

Spent nearly R500 on a book with 34 pages, not as advertised and still haven't received feedback regarding refunds, got a phone call from someone working for karibaa and she was probably my rudest customer service experience and still no possibility for a refund, please don't make the same mistake i did, research these online companies before purchasing.

worst worst worst service ever, I am still waiting for my invoices for both my orders - NUMEROUSE REQUESTS

I placed an order (000025076) in May and then in June when the item was supposed to arrive and hadn’t even been shipped yet, I logged a refund. Since then it has been me following up and begging for my refund. I’m a teacher who was retrenched and was scammed by this company with empty promises and ignoring of emails. All I’m asking for is a refund for an order that I never received. Customer service replied 25/10. STILL NO RESPONSE OR ACTION TENDERED AS OF 02/11.

You were responsive to my requests for updates and courteous in your replies. Updates were accurate and appreciated.