I made my 1st order back in August. 2 of the 3 tops were nothing like they were shown online, and did not fit right. I contacted customer service. This is very difficult. Several emails back and forth and they gave me options. I could pay to ship back for a refund - minus the shipping costs to and from - or I could keep the $30+ worth of falsely advertised product and get a $6 refund... um... hello? I opted to return the items. Went through hoops to get return info and a label. I shipped directly from the post office. Tracking still says out for delivery on September 24th with no updates since. They have refused to refund my money and simply said to follow up with shipping company. This is insane, and I will never do business with this company again!

le fait d'écrire un commentaire ici a fait evoluer les choses dans le bons sens...en effet ,rosegal me rembourse l'article que je n'ai jamais reçu, ils m'offre même celui qu'ils m'ont envoyé en double. le sav a repondu de suite ..j'attend de vraiment recevoir mon remboursement pour dire qu'ils ont ete top!

Lots of great products,customer service is great and delivery time is ok.

Over all a good service. Excellent products of good quality. Fast responding to questions and give information rather quickly. They might consider a new shipping company though.

I have used Rosegal many times with no problems, they have an incredible range on offer, I especially like and buy their Christmas decorations, they do stuff I don't see anywhere else, and at very reasonable prices, do recommend them.

Spent over $100 on my second order i never received this order the tracking never made it to my country and thay say i will only get some of the money refunded not all and now nobody is contacting me any more... Terrible service i want full refund into my bank account!!!

I just received my very first order and it was a pair of leggings & a pair of jeans. The leggings run big which I am ok with. The jeans on the other hand run extremely small! I paid over $30 for them. I got the size according to the "sizing chart" it said I needed & when I got them they would not fit. I contacted what they call customer service and I was told that I could pay to send them back and them send me another pair "free" when I already paid for the ones I have & I am not paying to return something that was misrepresented. Then I was told I could keep the jeans and they would refund me $10. Um that does not seem right to me. When I told them it didnt seem right they just kept copying & pasting what they had said previously. As I said this was my very first time and it unfortunately will be my last. I will make sure I post this every where I can so everyone can see that this company is a joke. ***** FOLLOW UP****** Manager/ Supervisor got in touch with me and she was able to assist me in a way that the representative could not. She was very nice about everything. Have learned just to go to a larger size. Love the clothes and will give another try.

I love ordering my tops threw Rosegal

Compre por primera vez en Rosegal me gustó la ropa y porque no tardó mucho en llegar ,pero lo que no me gustó es que la talla L es muy grande para mi entonces yo quisiera que alguien me informe como regresar dos prendas y cambiarlas por otras que si sean de mi talla.

Lees heel veel slechte berichten over Rosegal. Ik heb alleen maar positieve ervaringen met dit bedrijf. Artikelen worden snel geleverd, betaalbaar en tot nu toe alles netjes ontvangen binnen 14 dagen. Maatvoering klopt. Doe alleen nog maar bij hun bestellen. Al die andere bedrijven met chinese kleding zijn vaak te klein en veel problemen. Nog nooit een probleem gehad bij Rosegal.

I think this is my fifth or sixth time ordering from Rosegal. I have ordered three items from their site on 9/25/20. It was a long wait but I didn't mind. I actually forgot all about it until the package arrived today. I got a large Plaid Panel Hooded Tunic T-Shirt and the material felt very nice. I also got the O Ring Strappy Skull Butterfly Print Tank Dress in a large size and loved how it looks. The third item is the Tie Dye Pattern Soft Flannel Blanket. This one was very soft. Loved all of them!

Jeg har nu handlet der et par gange. Leveringstiden er lidt lang, men tøjet har siddet godt og været af ok kvalitet til prisen

j ai toujours eté satisfaite de la qualité des vêtements mais le service a près vente c est pas ça, ecris en anglais de temps en temps, j ai pas reçu mon colis et ne propose pas de remboursement ( il est marquer livré)..z2009240120112433

I have had good experiences with Rosegal. They are quick and responsive if you have an issue with an order. Their clothes are comparable with department store clothing, but in much nicer styles. I have made a couple of purchases through them and will continue to.

Great quality products at great prices. 5/5 For the material fabric

Spent a substantial amount in store bad choice clothing advertised is made from different material to what you receive every garment can be squashed down to size of a baseball. Lesson learned the hard way. No offer to rectify the problem. Will not be back

For the price, these clothes are great. Yeah, the fabrics aren't always what I expected, and once in a while something just isn't right in the fit, but that's clothing for you. In general, even if I get something tailored a bit, I still spend less on clothes here than most stores. My closet is full of RoseGal dresses, and I will buy more.

Clothing is extremely poor quality. The leggings look nothing like they do on the website and the sizes are not true to what they are posted as. Don't waste your money. The product sent out is cheap in more ways than one

Love buying from the company. Everyone compliments me when I'm wearing their products. I like that I can buy beautiful clothes in my size. Shipping takes a while but haven't been disappointed in what I order.

Suite à mon premier avis ils me disent qu’il me réponde , ait qu’ils m’ont répondu alors qu’il me réponde rien du tout ou ils me répondent qu’ils m’ont répondu J’attends toujours ma facture que je n’aurais certainement jamais Il ne savent pas ce que veut dire le mot facture 法案 Ils me donnent envie d’être grossière !! Ils ne comprennent rien de ce qu’on leur dit ils sont incapables de traduire le français correctement, Je leur demande une facture depuis plusieurs mois et ils ne comprennent pas du tout ma demande Ils vous disent qu’ils ont traiter votre demande alors qu’ils n’ont rien fait du tout Je vais quand même pas prendre le chinois pour arriver à communiquer avec eux Je déconseille fortement ce site