Best place for sure.

I love this company! The clothes are really cute and fit really good and the prices are great

réception des achats après un mois et demi d' attente ; 2 articles reçus correspondent bien à ce que j'ai commandé . Malheureusement, pas le troisième ! on m'a envoyé autre chose ! comment faire pour recevoir mon article commandé ? ou bien comment faire pour obtenir le remboursement de ce que j'ai commandé ? merci pour la réponse , cordialement

Never did receive my "partial" refund. So I returned good's on my dime and considerable time getting them to give me a shipping address and slip. Don't walk run from this site

Prices,shipping, and quality are pretty good. The sizes are not really for US men. Make sure you know your measurements when purchasing products. They tend to run small.

A fuir...j'ai commandé 2 verres "pattes de chat Starbucks" le 7 mars 2019 et les ai reçus le 09 mai dernier. Après lavage d'un seul exemplaire, je m'aperçois qu'il y a de l'eau dans la double paroi à cause d'un petit trou situé sur la base. Après de nombreux échanges, je choisis de les retourner mais on me propose un remboursement en USD qui ne correspond pas aux 36,07 Euros déboursés et le retour à mes frais! Je n'ai eu d'autre choix que de faire appel à PAYPAL pour clore ce litige, et cette entreprise basée on ne sait où, qui livre par la Belgique et demande les renvois en Espagne, propose (par Paypal) remboursement de 8,64 pour me satisfaire!!! Au final, Paypal a décidé de me rembourser la totalité de la somme et me permet de me débarrasser de ces 2 objets inutilisables. Dorénavant, je lirai attentivement les conditions générales pour ne plus me faire avoir. Je conseille d'en faire autant.

Rosegal has provided the absolute worst customer service I've experienced in a long time. Ordered two products, one was acceptable, the other was nothing like the web site picture. I asked to return it, and then the uphill struggle started. They wanted to charge me for return postage, but the rate they wanted to charge was double what I would pay myself. Their communication method which they use for any customer service issues is like an IT trouble ticket system: they don't actually communicate with you, the "post" messages to their own site. They may, or may not notify you of a reply. Even though I provided all information they requested, the re-requested all of it over and over. My "case" has been going on now for over six weeks, and I still don't have my refund. They've had the merchandise (as verified by the package tracking number) for 5 weeks. We're not even talking about a lot of money! Less than $20. Barely worth the effort, except for the fact that they've made me angry. Other on-line vendors respond quickly. Amazon credits your return the instant the package is scanned for return shipping, they don't even wait to get it back. Rosegal is the opposite. No refund for weeks, even though they have the package. And now, we're still working through their "customer (lack of) support system". Stay away. Far more trouble than they are worth. Edit: Notice their reply below: "We have taken care of your complaint and will offer you a resolution via the ticket center. " Wrong. TOTAL LIE! THey have done nothing to resolve this. In fact they keep askin for information I've already sent them! You should see the back/forth in their shoddy "ticket" system. Makes you want to scream. They want me to "message them the ticket number". First, there is no way to message them. Second, the ticket itself is open, and has made no progress in weeks. Rosegal, just give your customers service. You have the item back, it came back within your terms, and on time! YOU OWE ME A REFUND.

I have had a wonderful shopping experience at Rosegal! The items I ordered were better than I expected. I have and will be ordering more from Rosegal. Thank you, Victoria

I really enjoy the plus size clothes from Rosegal! They are super cute and the price can’t be beat! I get lots of compliments too! The customer service has really been wonderful too!

J’ai commander une robe le 5 mai lors de l’ajout au panier l’article est disponible dans la couleur et la taille que je souhaite. Je règle donc ma commande avec le supplément pour l’envoi expresse j’ai besoin de cette robe pour un baptême fin mai. Depuis le 5 mai la commande est toujours en cours de traitement je décide donc de contacter le service clients le 16 mai et la la nouvelle tombe... la robe que j’ai commander n’ai plus en stock le stock sera réapprovisionner sous 7 à 15 jours ouvrables. C’est juste une grosse plaisanterie je n’aurais pas ma robe que j’ai commander pour le baptême je dois donc me trouver une autre tenue. Le service client me propose de soit attendre que le stock soit réapprovisionner soit de choisir un autre article je précise que actuellement la robe en question est toujours disponible sur leur site avec la taille est la couleur que j’ai commander. Rosegal propose des vêtements alors qu’il ne sont pas en stock. J’ai payer ma commande avec des frais supplémentaire au final je me retrouve avec plus d’un mois d’attende Pour une simple robe une honte un conseille ne commander rien chez eux fuyez ce site d’arnaqueur.

I really like clothes bought from Rosegal. They are not expensive but they are in very good quality, I really love them. Very fashion and all my friends ask where I have found them. Well done. The shipping time was also quite good.

I am beyond frustrated I have returned 1 of the items I was posted 2 months late, now the other one apparently is still on its way. I have repeatedly asked for a refund. I have been asked to select other items instead? why would I want something else, I ordered swimmer tops for a cruise I went on in March and paid extra for fast shipping. I just want a refund how hard is that? I have given order numbers shipping numbers what else can they need?

They were very helpful with any of my items if there was any questions they was there to listen and help. also the sizes was pretty accurate.

Rosegal is an amazing company. I have had many items and have never been disappoint, all items are true to size, comfy, fashionable and flattering. The support team are very helpful. I would highly recommend Rosegal to anyone.

I was wary. I have never been more delighted to be proved wrong though. I placed an order with Rose gal and within 2 weeks my order arrived. The dresses were true to size, a decent quality and I have received multiple compliments when I have worn them. The prices were ideal, sizing was clear and the shipping was reasonable. :D Would order again :)

Quality, a lot of choices and the client service it's great. I recommend you to buy on this site. Don't forget to check the sizes they are very specific that's helps a lot.

The products are excellent toop toop toop toop toop toop toop toop toop toop toop toop

Thank you so much for your excellent service! Speedy deliveries and excellent after-sales support makes shopping a wonderful experience! Affordable prices are the cherry on the top! I'm a RoseGal addict now... scouring for coupons and specials and logging in each day to collect my RoseGal points! Try it, you'll soon be an addict too!

I haven’t been this disappointed in a long long time. First I just recurved 1/2 of my order and nothing was what I thought it’d be. Horrible quality and not matched the size. The clothes looked tacky, cheap and not even sawed the right way. I canceled the rest of the order and they said I only getting basically half of what I paid back. This is a scam. Most if their items are on sale, for you not to be able to return them. DON’T BUY FROM THEM. It’s a waste of money.

A great webshop for you if you would buy quality clothes, useful accessories and home stuff for a good price. They offer free and swift shipping. I'm a very satisfied and enthusiast Rosegal buyer!