Pepper Money UK

4 Capital Quarter, Tyndall St, CF10 4BZ, Cardiff, GB
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0.00
Based on 429 Reviews

5

89.51%

4

3.50%

3

0.70%

2

0.93%

1

5.36%
About Pepper Money UK

Contact Info

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Dan Hills
United Kingdom | 03 May 2024

Pepper Money are quickly becoming my favorite specialist lender. Their speed of service and common sense underwriting has been extremely impressive of late Lewis Wheeler thank you for your regular visits and support with my applications, we are all very grateful to have you as our BDM For anyone reading silly 1 star reviews please dont pay any attention to them as they are completely inaccurate. If a case is declined by Pepper then its a reflection on the broker which had submitted the application and not the lender.

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Alex
United Kingdom | 03 May 2024

I have used Pepper Money for years and managed to place so many clients with them. I have always found them to be very helpful with both decision in principles and full application queries. Our BDM is always responsive!

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Patrick
United Kingdom | 02 May 2024

An absolute pleasure to deal with. A breath of fresh air after being messed around by another specialist lender. Super effective underwriting team. Valuation on a Monday and offer on a Thursday. High interest rate but if you have a less than perfect credit file, are self employed and want to get on the property ladder Pepper are perfect. Thank you very much.

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Alan
United Kingdom | 02 May 2024

'Pre-agreed' case, subsequently asked for the information that had been pre-agreed as not required and then, after over 30 pieces of additional information, declined. BDM never phones you, only email. Feeling really let down.

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Damian Richards
United Kingdom | 02 May 2024

The DIP was referred initially and my clients needed the know if it would be accepted the same afternoon as they were hoping to reserve the final new build properties that was available. I called Pepper Money and I was surprised to have the DIP looked at straight away and it was accepted. After the application was submitted everything went smoothly and the calls I received from Pepper money were all very helpful.

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Mark
United Kingdom | 01 May 2024

Quick responses with a Can Do Attitude which is refreshing. It was a complex income situation which was dealt with using common sense.

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Katherine Mumford
United Kingdom | 01 May 2024

great communication from underwriter throughout the process.

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Pranav Bhatt
United Kingdom | 30 April 2024

I had my re-mortgage offer and solicitor took too long to process many checks. I was about to go on variable interest rates if completion was done in time. I spoke to pre-completion team and asked for help me with solicitor. The person name Gavin explained the entire process and help me through out by chasing solicitors, Discussing my issue with his manager and prioritise my application, he did everything he could and my application was done in time. Many thanks to Mr. Gavin. I truly appreciate your help and support Cheers

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KRINA
United Kingdom | 30 April 2024

Absolutely amazing!! All staff whom I have interacted with have been able to provide me with accurate information which has helped the process seamless. A special mention to Freddie and Jack :)

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Susan
United Kingdom | 30 April 2024

Comunication! plus a sensible lending decision

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Marisol
Spain | 30 April 2024

No Vuelvo a financias jamás con ellos. He financiado con otras plataformas (aplazame y sequra) y nunca he tenido problemas. Alguna vez me he retrasado en algún recibo y pago al día siguiente y sin problema. Pues estos abusivos no sólo me cobran 18€ por 1 día de atraso si no que me me hacen 10 llamadas en menos de 5 minutos y erguido me envían un mensaje amenazándome con ir a juicio. 1 puñ3t3r0 día que ha tardado la nómina en llegar y poderles pagar ( que encima no te dejan cambiar la fecha de pago) Lo peor en financieras,no la recomiendo para nada...

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Latham &
United Kingdom | 26 April 2024

My client's situation was outside Pepper Money's lending criteria, however, after having talked the case through with Ewan Watson, he overturned the initial decline decision. Great service with a common sense approach! Highly recommend Pepper Money!!

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Robert Page
United Kingdom | 26 April 2024

All cases I have looked at with Pepper Money have always been well worked with great communication. On the communication front, my telephone BDM Tom Gwilliam, has numerous times taken an initial look and confirmed what product fits the client scenario before we even look to apply. This saves me a huge amount of time and also means that the client is aware really early on, that an option is available. The type of client we are dealing with are often feel that no mortgage could possibly be available for them, so it's very reassuring.

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Brian McCaskie
United Kingdom | 25 April 2024

The help we have had from pepper has been brilliant and Gavin in the completions team has been outstanding

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Hayley
United Kingdom | 25 April 2024

Great service, great response times and great staff! Sam & Ewan have been amazing throughout!

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Peter Dove
United Kingdom | 25 April 2024

I would like to thank Sam Bickerton and Pepper Money for helping my customer buy his first home! Sam took an open minded view to their circumstances and worked really hard to support the application. Thank you Sam you are a legend.

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Andrew
United Kingdom | 24 April 2024

common sense underwriting , nice easy process and good communication !!!

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Uzma
United Kingdom | 24 April 2024

Process was swift and underwriter was clear with requirements.

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Katherine Mumford
United Kingdom | 24 April 2024

Alex Goldsmith has been fantastic through the whole process. fantastic experience, I look forward to using Pepper for future cases.

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Glenda Edroff
United Kingdom | 23 April 2024

Luke Mitchell is a credit to the company Luke took the time to look at the case properly, saw a few little amendments that could be made and the case could then progress. Luke identified the need, took ownership, and resolved the query.

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