Very good, painless and quick

The experience was professional and user friendly. The process was pretty much seamless. Everyone that we personally had to work with were helpful and helped to simplify the process.

Austin was very easy to talk to and was so helpful and professional. My experience went very smoothly through the entire process.

Exceptionally fast service; superior customer service. Would definitely use Rocket again. Our rep (Bill Farhat) was personable, responsive, and knowledgeable. Closing was efficient and concise.

Representative Brycia was a pleasure to work with. She was personable, professional, thorough, and patient. she seems to really care

Getting a mortgage with Rocket Mortgage was easy peasy—like, easier than assembling IKEA furniture (and with way fewer leftover screws). The team was super nice, and when I hit a roadblock, they didn’t just leave me flailing in the wind. Nope! They swooped in like mortgage superheroes, guiding me step by step through the process. Sure, it took a minute (or several), but after working through the bumps in the road, we finally cracked the code. In the end, we had a solid plan, and I didn’t even have to break out my “I need to speak to a manager” voice. Now, onto the next adventure—homeownership!

Peumi went above and beyond making sure everything went smoothly and in a timely manner. Very knowledgeable in her work and also super humble and respectfull.

Professionalism and thoroughness of everyone associated with the process of the loan.

This was such an easy process! Daniel made it so easy from start to finish

I felt great about the straightforward informational conversation with Pieter W. that, (from the inception of my inquiry), that led to its successful closing.

Everyone was pleasant and informative. But Adam was the bomb!

Rejean Wilson, our lender made our experience awesome. Rejean is very helpful, caring & understanding.

January, 2024: Called to get a mortgage. SURE! Said the first of like 15 people. We can do that! Ok. Can you send us this obnoxious number of papers? Sure! Time to close! Ohhhh.... wait.... we can't do that. Fast Forward to January 2025: Hey, we are supposed to have another 2 acres of ground here. The owner gave the you the parcel numbers, so did husband. Oh. Sorry. You'll have to do it now. $480.00 to a lawyer for that. February 2025: Husband found a new job. "Oh, that's ok! We can refinance your loan! Let me get in touch with someone." Someone calls "Hey, can we an obnoxious number of papers again?" Sure. Email... we got your papers and will close on Tuesday. Fast forward to February 11, 2025... "We can't close this you didn't pay January". What? That was supposed to be part of the loan! That's why we started this whole thing! I didn't even know you could do this until your employee said something about it!" Oh.. sorry. Let me guide you someone higher up. Higher up: "I don't think we can do it... but I'll look into it." Moral of the story: DO. NOT. USE. ROCKET. MORTGAGE. The minute I get enough money, we a going to find someone else to refinance our loan. I get anxiety every time I see the words Rocket Mortgage come up on my phone.

ROCKET KEEPS THE CUSTOMER IN CONTACT THROUGH THE ENTIRE PROCESS!

Geoff was great to work with !!!

I always appreciate working with Rocket Mortgage. This time Colin Knoch and all the team was very easy to work with and helped me all the way. Thank you to all your team.

Everything was great and Heather was great! Two small issues..... I did feel that my interest rate could have been lower. One of the checks was made payable to the wrong company. Thanks, Rebecca Jackson

We had a good experience with Rocket Mortgage. They worked with us for months to help us buy our home.

Everything was simple and straightforward. Quick. Everything done online. Great experience.

process took longer than expected, but did get done