From walking into the Showroom in Hertford to the delivery of an amazing sofa bed the service and communication was very professional and knowledgeable. The range of products is extensive - great place to buy a high-end Sofa bed. Ordered and delivered without issue - delighted with both the product and service - would highly recommend.

Excellent quality and a pleasure to deal with. The delivery drivers put down protection to ensure nothing was damaged. Highly recommended.

Very helpful and friendly staff in show room. Kept fully up to date regarding finance and delivery. The sofa was delivered a couple if weeks earlier than expected by 2 lovely men. Thank you!

Lots of choice , expertise, very good service, order and delivery no problems

Just received my new sofa which I love! Superb customer service right from the start with Anne all the way through to the delivery guys today. A brilliant experience.

Great quality sofa bed - just as expected.

The sofa is beautiful and customer service was excellent. The delivery company was also great - very professional and friendly.

Delivery was on time, and the people delivering were efficient and polite. We are very pleased with the sofa.

Faultless delivery to a 3rd Floor flat

Arrived earlier than expected, great communication throughout.

Prompt,efficient delivery

We bought a Weymouth 3.5 seater sofa bed at the end of September and were told it would come in 8 weeks time and it did. We chose this sofa as it had great reviews online for both the sofa and the bed and are extremely happy with it. We went to the Solihul store to test it out and understand better about the fabrics and Mohammed was very helpful and explained everything. We just checked if we had enough space for a 3.5 seater vs 3, and placed the order. We were kept informed about the progress of the order and everything was very simple and clear. The delivery team were also brilliant. They were on time, installed the sofa where we wanted it, showed us how to work the mechanism, were really nice and left no trace that they were ever there (other than the sofa, that is). The sofa is super soft (we chose the Stain Resistant Moleskin Velvet) and immediately gives you a comfy feeling. I was afraid it might feel a bit too high, but I love the height. The fabric is cat-proofed and cat-friendly ( we have 2 young tornadoes that play on it all the time and it doesn’t scratch. It is also their favourite place to sleep during the day). I have already tried the bed and the mechanism is easy to use, the frame is sturdy, the mattress gives you a bed feel not a pull-out sofa feel and the 3.5 seater is so big that I can actually sleep very comfortably on it without pulling out the bed. It’s so soft and comfy that I easily fall asleep on it and find it difficult to drag myself to bed :) I am really chuffed about it and would recommend this sofa bed to anyone.

Quality of construction, sofa bed is extremely comfortable and excellent customer service!

Very good quality and wide selection of sofas at excellent price compared to a lot of leading brands. Great customer service Goods delivered when promised with a great delivery team

Amazing as always. Good quality products. First a leather sofa in 2015 now a new bed. Fantastic

Delivery was fine and nice delivery men. Very pleased with the chairs.

Throughout the whole purchasing process, Darlings staff were polite, attentive, extremely knowledgeable, and communicated status of our order very effectively. We are very pleased with our sofas and we recommend Darlings to others.

Great service and our sofa delivered within 5 days of ordering.

Darlings have gone the extra mile to help at every stage. We had assistance choosing the right style and finish for our sofas. We are more than pleased with the fantastic results. Special thanks to Jasmin for all her help.

It was consigned at due date. The person who sold us the sophia were very nice and professional. We have not tried the bed yet, hope it will be ok. Cleonice Capece