Filip was brilliant again. Second car I have bought from him and me and my husband have bought 7 cars from HPL. Went on a Saturday to look at cars, didn't know what I wanted and Filip was helpful but not over pushy. Test drove 2 cars and made appointment to go back the next day to buy one them after thinking which I wanted. Went back Sunday and within an hour Filip had arranged all paperwork to exchange old car & buy new one Relaxed and friendly atmosphere in HPL and no pushy sales. Within a week I had my new car and Filip made it quick and easy for me and didn't feel pushed or rushed. Will def be back to get our next car from HPL.

As soon as we walked through the door Daniel made us feel so welcome. He ensured we had all of the information we needed and took into consideration what my partner wanted. Before we found a car, we knew we wanted to purchase a car from here based off of the service we had received already. When we had found what we wanted, he was prompt in getting all the information together and made sure we understood everything whilst also keeping the excitement of buying a new car! He thoroughly explained everything about the car and was overall amazing. Thank you for all your help Daniel !!

Daniel Was dealt with my query of buying a new mini. He was so helpful and a credit to the company!! I did not feel pressured and he went out of his way to answer any questions and make sure I got what I wanted.

Andrew at HPL motor was amazing He talk me through everything, Was not pushie at all. My son also has got a car from HPL motors HPL are highly recommended especially Andrew Thank you again Andrew, Denise (royton)

I actually like the customer service of the company. Staffs ready to help. Polite and friendly communication with customers. Services are excellent that i can't fault them at all.

Please think again before purchasing a car with this company. After changing our mind ( after realising there was misleading information on the sales information about the vehicle) we have been informed that we are not entitled to our deposit back. A non refundable deposit was never brought to our attention throughout the process. We was informed that there is a 14 day cool off period but apparently that only applies if you change your mind about how you are going finance the car and not if you decide you no longer want to proceed with the purchase( again this was not brought to our attention) Honesty is part of the company name but I would argue that this is not the case ! Would not recommend this company for purchasing a used car, go to a main dealership as they are more trustworthy.

Dealt with Andy at the Oldham branch. Great service and will recommend to friends and family when they're ready to change their car. Smooth transition part ex-ing my old to car picking up my new car. Happy driving!

Stefan was a pleasure to deal with made us feel at ease and no pressure and a great car at an amazing price

I have been sent away from this garage with no oil in my car. My car has been damaged and I am out of pocket. Their mechanics didn't think to check the oil level when I booked it in because it was making a grinding noise. I have had a service plan with them since November 2021. The service plan comes with oil replacement. Neither their sales manager or branch director have offered me any compensation for the 2 weeks of stress they caused by telling me it was my gearbox. Another garage checked it and found the car had no oil in it. HPL is supposed to stand for Honesty Produces Loyalty. They have rewarded my loyalty by ignoring my requests. They initially offered me a free service, why would I want a free service when you obviously haven't carried out my past services correctly? Steer clear, it's all smiles while they are taking your money, approach them with a problem and they are not interested in taking responsibility.

A way overdue review for the Oldham branch… Awful company to deal with from start to finish. Even now months later I am still having issues, I have taken my car for it’s MOT to an independent garage, who were highly confused as to why my mileage is 18000 miles however, on my MOT certificates given to me by hpl it states 25000 miles. Not sure what dodgy dealings go on here but I would seriously avoid, and buy elsewhere so you don’t have problems further down the line. Very eager for you to buy their cars but radio silence when you have a problem…

Excellent service this company provides been with them about 6 years now Never had any problems ever!!! Got my new car thanks to Paul Bennett who literally done everything over the phone no messing nothing Picked my car up 2 days later without a hitch thanks Paul

Very rude and angry staff employed at HPL Oldham Went in to view car and was told the car had service history and when questioned regarding why it recorded as inspection and not service , new employee got experience staff to explain and we asked same question and he got angry and was very rude , if you don’t want to buy the car that’s fine , very unprofessional poor customer service , will not recommend this place or go back there again

Excellent service

Couldn't have asked for better service from Stefan L . Very professional and knowledgeable. Couldn't have asked for more

Salesman Alan was excellent, very helpful and friendly. We were able to trade in our old car very easily. Overall the sale was quick and easy and all our questions were answered. Drove away very happy indeed.

Filip who attended to my car purchase is very professional and detailed. He is exceptionally friendly and I can recommend him anytime for your car sales. Thank you Filip. You are a star

Bought a new car today dealing with filip was a pleasure made the whole experience easy

The process of purchasing the car was made easy and it was enjoyable picking out our car. We were told we could take out a 5 year warranty to cover us for the duration of the finance. Which to be told the cars warranty was actually a 3 year and it ended in Aug felt like a stab in the back. Personally, I will avoid these when picking my next car within the next year and i'd advise to do the same.

Salesperson Kayleigh was excellent and always attentive, felt comfortable and not pressured.

Spoke with Elad about a VW Tiguan I was interested in at HPL Atherton. Having viewed a video he provided on the Monday agreed the car would be MOT’d, serviced and prepared ready for collection either Thur/Fri but more likely Sat. Was promised to be provided with full details of the service and prep work carried out to confirm the vehicle was ready and as expected. Elad then advised I should reserve the car for a ‘fully refundable’ deposit of £149.99 to ensure it was available when I came up. Assured that if in anyway I wasn’t happy I would have my money returned. I proceeded to reserve the car on Wednesday morning. I then received a call from a Sean saying he’d seen I’d reserved a car and when would I be collecting it. I went through my discussions and agreement with Elad, which Sean seemed completely unaware of, and confirmed that I wouldn’t be able to come up until Saturday morning. Sean then advised that my £149.99 would only reserve the car for 48hrs so couldn’t guarantee the vehicle would be available when I travelled up on the Saturday. I was told that Elad wasn’t in today but would call me tomorrow (Thursday) to sort everything out. I then received no further communication, no confirmation about the vehicles service or preparation and hey presto come Friday the vehicle is shown as no longer reserved. No way I could now trust this company to travel up from Birmingham to Manchester to hand potentially over £15k for a car that may no longer be available and with unanswered questions arounds its history and servicing. Basically drawn in and strung along on false pretences and promises until they illegitimately extracted funds from me. I’m now left out of pocket for no value to my self and without a vehicle. Hard lesson learned by my self in terms of how trust should be earned. HPL - Honesty Produces Loyalty….what an absolute joke!