This company never stop calling, despite multiple requests for our company details to be removed from their database. Having told multiple employees that we object to calls from ICE Comms, they continue to call breaking The Privacy and Electronic Communications Regulations which sit alongside the Data Protection Act and the UK GDPR. Will follow up this review with an email direct and if communication does not stop, we will be making a complaint to the ICO.

I had a few issues with setting up my work phone, however ICE comms customer service team were always quick to respond and helped me to resolve my issues, by giving me very clear guidance and support. I spoke with a guy called James who was very helpful and I would highly recommend.

Please stop calling me. I've received 2 calls today and an average of 1 everyday. I don not want your services. Eurobox

Efficient professional

Caitlin was really helpful, communication was great and the issue was resolved quickly.

Our transfer to ICE was not without it's teething problems but both Summer and Nevarda were very helpful and always sorted whatever issue we had. They followed up each problem professionally providing easy to understand instructions and friendly support. Summer continued to check in and make sure that all issues had been resolved to our satisfaction.

Baily was extremely helpful and def fantastic help we require

Chloe was great help and an asset to your team. Thank you Chloe

In the past few months, I've been experiencing issues with my VoIP number. I can't emphasize enough how refreshing it has been to interact with one of your colleagues, Rachel, from the beginning. Rachel's communication skills are outstanding, and her understanding of your company is exceptional. She assured me that she would resolve the issue and was always available to guide me through the installation of the new application. If Rachel weren't employed by your company, I would certainly hire her myself. She is a tremendous asset to your company, and I hope you recognize her abilities, customer service skills, and communication expertise. I will always recommend your company and advise anyone to specifically ask for Rachel.

most terrible communication- from a communication provider, unprofessional unreliable and incompetent.

David was very helpful and answered by question and got me straight through to the correct department

I have been transferring our services to IceComms and both Stephen in BB department, Bailey in support and Ryan in mobile phones have been a great help. All have good service knowledge and resolved any issues which I have had. Thanks and will be adding to services as and when. Nick

Kaya was very helpful converting my business sim to an esim. I was given all of the required information and Kaya followed up over email to check the switch worked ok.

Kaya Kaya gave us very good service.

We recently had the pleasure of working with Summer from ICE Communication to set up our new VoIP system, and the experience was nothing short of fantastic! From the outset, Summer was incredibly knowledgeable, professional, and attentive to our needs. She took the time to understand our specific requirements and guided us through each step with patience and clarity. What impressed us the most was her ability to simplify complex tech details, making it easy for our team to get on board with the new system. The setup was smooth, and any questions we had were promptly addressed. Summer truly went above and beyond, ensuring everything was up and running seamlessly. We couldn’t be happier with the level of service provided and highly recommend Summer and ICE Communication to anyone looking for reliable, customer-focused VoIP solutions. Thank you, Summer, for your outstanding support!

Fast service form Caitlin retrieving documents for me which I was missing for our communications provider. Thanks, Callum

Maria, was a breath of fresh air as our start with ICE was a bit ropey in other areas, but sorted now. Maria was persistent in a positive way, trying to get us connected to O2 portal link. She came across as being confident very informative and helpful. I am sure is is going to continue being a credit to your company

Fantastic service from Chloe! :-) She always responds quickly and is really friendly and helpful.

Madison , what can i say apart from she is a true asset to her company , nothing was hard work , she made light of the small teething problems at the start of a new account , a couple of emails and BOOM every one had a phone , and she even managed to get my reception boosted . carry on the good work !

Kaya was excellent in helping me through this A credit to your company Thank you