Im sorry to say that I seem to be the only one who hasn't had such a good experience with Ice Comms.when trying to get information from my account handler about contract expiry dates etc it seems I am in a never ending contract with them. a 3 years contract, with an 18 Month "review" ( or in other words well tie you in for another 3 years) doesn't offer any flexibility only a threat that we will increase our charges if you don't re sign.....its hard to get out of a contract ( despite me being with them for over 5 years) without severe penalties for leaving !

Really happy with our new phone lines. We had a small issue where the line was out of service, but we called up and were helped by SUMMER; she guided me through step-by-step how to reconnect my line, and we resolved the issue within a matter of minutes. Summer was super friendly and extremely helpful!

Fantastic service once again, delivered next day and phone looks brand new would highly recommend

Great customer service, very helpful.

I had a major issue with three users who had travellled abroad but Deenny was able to sort it out for me very quickly.

I absolutely love this company .Firstly Owen and then Tom secured me the best contract for my buisness . The standard of customer service is of the highest order Thank you so much ,John Cullender

I had the pleasure of working with Nervarda at ICE Comms to resolve an issue with our voicemail system, and I couldn't be more impressed! Nervarda was incredibly helpful, patient, and knowledgeable throughout the entire process. He quickly identified the issue and provided a seamless solution, ensuring everything was up and running in no time. His professionalism and dedication to getting the job done were evident, and I truly appreciated his excellent customer service. Highly recommend Nervarda for anyone needing assistance with their comms systems!

Summer is very responsive and helpful. Her service is exceptional and never let you down. Today, she helps us to set up voice message. Great work and keep it up, Summer!

Bailey was extremely helpful, dealt with the enquiry in a prompt and professional manner.

Nevarda was super helpful with an enquiry I had about our landline, was refreshing to phone customer services and actually have clear and concise info and actually helped out with a few extra features I was unaware of.

£23,887.80 for 36 month contract on VODAFONE set up by ICE COMMS!! DO NOT GET INTO ANY KIND OF MOBILE PHONE CONTRACT WITH ICE COMMS / VODAFONE COMBINED! Currently 20 months into a 36 month contract so I just had a call from ICE COMMS offering my a new contract and new phones etc which I declined and said I'll be moving away and back to EE at the end of this contract, they have now taken the rebate away and are currently charging me £460 per month for 3 mobile phones because I didn't want to sign a new 3 contract with them (same 3 phones with EE on same contract is £206 per month) Also paying £202 per month for handset rental to Propel Finance... search them up on here and you will see all the customers who have been scammed. Currently in talks with a solicitor to contest this charge, what a nightmare. STAY WELL CLEAR FOLKS OR IT WILL COST YOU CONSIDERABLY MORE MONEY THAN YOU SIGNED UP FOR. Absolutely fuming!!!

Chloe and Gabriel from ICE Comms did a fantastic job in difficult circumstances to transfer me from my personal contract to a new business sim. Their proactiveness and determination was much appreciated!

After a slight hiccup normal service resumed with Mark to the rescue deleting unwanted spam callers Thank you

Been a customer with Ice Communications for over a couple of years now, with only a couple of niggly problems along the way, but then come along a very odd and puzzling problems, but thank goodness when I rang to sort out the problem I was lucky to have Nevarda who was very knowledgeable very patient and polite as I am not very technical. Nevarda sorted out the phones nothing was to much trouble, he also always rang me when he said he would. Ice communications are very lucky to have him. Well done Joy

The switch over of the service from our old provider to ICE Comms worked well. The first couple of weeks with the help of Nevarda we fine tuned the system to work exactly how we wanted it to and he was great in helping us understand the system better and give any training we needed.

Great service throughout! I was cold called by ice comms so I was sceptical but they offered to buy out the rest of my contract with EE and offered a good deal on a new phone. Everything went great with no complaints and I have received the payment for the contract buy out. Also since then I lost my SIM card and needed a replacement and the service received was spot on. 100% recommended.

I had a phone contract through this company and for the first couple of years it was very hard to get any information I required. I’ve recently had a lot of luck with Chloe, she was very helpful, kind and efficient. Her efforts were extremely appreciated and is, in my opinion, a credit to the company. Thanks again, Chloe.

Maria has been very helpful in every one of my requests and also friendly. She is a star

Excellent communication from start to finish nothing is a problem. The process was quickly dealt with by Chloe - very professional

I had a great experience with Summer from Ice Comms. We spoke multiple times, and every time, she was incredibly helpful, friendly, and patient. I She made the whole setup process smooth and hassle-free, always taking the time to explain everything clearly. I received all the answers at lightning speed, which made everything even easier.I truly appreciate her professionalism and excellent customer service!