I originally heard of kits through tiktok as the most affordable site to purchase prescribed glasses that instantly caught My eye and I bought my first pair of glasses. The brand was Phoenix. I got them in all black and the quality is amazing. I will be purchasing All of my prescription glasses and frames from here. Shipping was also very quick. It took three days.

I give KITS a five star rating. My first time ordering my glasses from KITS and I am so impressed by many things: - website for ordering offers many styles and price points - details KITS requires from customer to provide to ensure correct lenses - ability to virtually try on glasses to suit me - excellent prompt, professional and helpful customer service - quality control is exemplary in which KITS ensures that customers glasses meet the required strict standards Thank you 😊

The customer care is exceptional which I did not expect from an online retailer! They went the extra mile to make sure my lens fit the use which was intended for. For info I have ordered progressive lens for office setting use with transition add on.

Always quick and easy service, and any time I’ve needed customer support they have been wonderful. I tell everyone I know who needs glasses to shop with KITS.

Really great Customer Care. I received Accurate and helpful advice in choosing the best frames for my prescription. The response time was also fast and their return policy is amazing. I would absolutely use Kits again when making a glasses or contact purchase.

J’avais eu la promotion 1 ère paire gratuite. Les lunettes reçu sont de qualité , et la prescription était parfaite . Aussi livraison rapide, très satisfaite de mon expérience .

Fast, inexpensive, and great customer service. The quality of the frames isn't quite the same quality as high-end eyewear, but they are a fraction of the price. I can buy several sets of glasses for less than the cost of 1 pair. I don't have to worry about breaking or losing them, and I can switch up styles regularly. They typically ship within 1-2 days of placing your order, and their customer service is quick to fix any issues. I will only be ordering from Kits from now on.

Have been a member of this site since 2014 but Found the same brand much cheaper at other sites. Also I got charged shipping $10 this time when it's always been free shipping. The auto enroll discount doesn't work either unless you add two boxes.

I am so pleased with Kits! First off, made in Canada, fast manufacturing, fast shipping, super competitive price. I took my prescription and added +1 to the Sphere part, and measured my PD when looking up close, in an effort to create the ultimate computer glasses. O M G these are by far the most perfect glasses for using the computer I have ever had, bar none! The frame is nice and solid to. Quality all around! Perhaps I got lucky to the numbers exactly right, but omg these are so so SO spot on! So I'm now going to shell out the big bucks are get progressives, for around the house and driving. The reading glasses are perfect the computer, but even around the house everything is blurry. Anyway, I'm very excited that Kits is here! Go Canada go !!!

My eye exam was inaccurate at the Cornwall location store, so I had to go somewhere else for a proper exam. They refused to refund the money for the exam, I would never do my exam in that shop. Maybe they should just stick to the coffee business. What a total waste of time.

Just ordered 2 pairs of sunglasses since you guys fixed the last issue I had and I was satisfied, but this time the screw up was insane, a simple phone call could have stopped the nonsense that happened ! Now I have to send the glasses back and they have to wait for their sunglasses even longer , I’m still not understanding what the mess up was ! The response I got was there’s nothing I can do as they are designer frames , what does that mean? How about send the new ones and when this snow storm we are getting is over and I have to drive the half an hour to return these glasses to the nearest post office … I’m just FRUSTRATED!

Love the glasses & customer service, but the membership seems like a bit of a scam. I applied because paying for the membership actually saved me money on my first order. However, I went to checkout some glasses from their "spring sale" and came to find out I cannot use the KITS+ membership with regular sales and discounts. Feels a bit like a gotcha moment. Hope they adjust these benefits as the "membership" does not really seem necessary if you cannot use it with regular deals as well.

A friend gifted me kits eyeglasses but it wasnt the right fit. I took a chance to email Kits customer service to ask for a replacement. I was surprised they accommodated my concern. Thank you so much Kits for going the extra mile!

Colis non reçu et le fournisseur me dit que oui avec en plus 2 numéro de suivi différents avec 2 date différentes.

I was so happy with my first order that I decided to order a second time. Rest assured that they are excellent quality glasses. I have fell asleep on mine, stepped on them. Among other things, and surprisingly they have never broke. I find I am kind of rough on my glasses. I absolutely LOVE the Gale frame and hope they keep it, better yet add colours. I would have loved a dark purple because the light purple isn’t quite doing it for me. Fast delivery! I ordered on a Tuesday afternoon and received them by Friday morning (I am in Ontario) Thank you Kits for making eyewear affordable for those of us who do not have coverage and are low income. I recommend you to everyone I know!

Second time buying at KITS. First time, I got a great deal, but my lenses weren't quite right. Given the price, I chose to leave things as they were. Fast forward 18 months and I needed another pair. I tried a few other retailers, but couldn't find the right frames without paying in the high hundreds. KITS had another great deal, but I had concerns about the lenses. Speaking it with support, they replaced the (then out-of-warranty) lenses for me and made sure the new frames were exactly as needed. Lovely! So nice to see folks stand by their products. My new go-to.

Customer service is amazing,the first pair were too small,and the standard progressive lenses were too thick for prescription.I emailed them and they gave me exceptional service,emailed right away and offered premium lenses even though it was my mistake.I found a different frame and went with the premium lenses. I just received them and I’m extremely happy I love them,I will use as sunglasses..I will be ordering everyday glasses as soon as I get tested. If you’re on the fence thinking about buying from them,just do it…. It’s great to have a Canadian Company helping Canadians save money on necessities. Thank you Kits🇨🇦

This was my first order with Kits. My glasses arrived very quickly and I'm so happy with them! The frames appear to be really great quality and the progressive prescription is perfect.

I’m really happy with the glasses I bought! They are perfect, very affordable, and the service was super fast. The customer service was also very kind and helpful. I highly recommend!

The frames are very comfortable and fit perfectly. After my first full day with my new prescription glasses, my eyes are very rested and relaxed! Now I drive, read books, and work on my office computer without fatigue. Well done KITS!