Very good experience with the app. The contact with the owner was very smooth and the overall integrated user journey - from search to payment - is very good

Received this email this morning “Unfortunately, your account was suspended because it looks like you tried to provide a customer with a direct way to contact you” We are a rental business. Customer concerns are a priority. Locking us out of the platform is not good customer care. They did not call me or email me with questions they just locked me out which is aggressive action. I started reading reviews on germyboat and they are NOT very positive. Today’s experience will cause us to leave getmyboat platform and run all our rentals thru boatsetter.com. Getmyboat makes decisions based on what’s best for them at the expense of the customers

DO NOT USE! I used for the first time and the service I paid for is not the service provided. When trying to resolve matters through vendor and customer support there was no resolution even with evidence provided on my side. I had to go to resolve issue through my own bank unfortunately. They have no desire to resolve anything as a company. They’re scammers.

Do not use this company. They’re pretending to be the Airbnb of boat owners. many of their boat owners have old and poorly maintained equipment and you’re gonna get stuck with it if it doesn’t work. go to a reputable boat rental place

GetMyBoat is very user friendly. I enjoyed the ease in which I had to make changes and understanding the platform.

Don’t do it! The lack of communication with the boat owner was terrible. The number to contact get my boat is not legitimate! I’m not convinced this is a legitimate company. Policy states you won’t be hard charged until after your trip, that’s a LIE! I was hard charged and it posted the same day. My trip was canceled by the boat owner at 9pm the night before our trip. I had to reach out to her and it wasn’t until I stated that I would dispute the charge on my cc and she finally responded. She stated her boat got damaged earlier in the day and she was canceling the trip. Then messaged asking when I should expect my refund and of course CRICKETS! So I’m not sure if this fraud or what it is, I tried my best to read reviews and investigate the company but I feel like I’ve been duped.

Rented charter from GMB for 35th anniversary. Owner did not do as promised and drank with his crew during our celebration. Requested refund from GMB, and they credited my account 50.00 without my permission. My bank would not allow a chargeback after this action. GMB and owner use are dishonest, and event was not as advertised.

Absolutely terrible. Dishonest, liars and they just want your money. I had to pay for a boat ride that I didn’t even go on because it was pouring rain. Whatever you do DO NOT use the owner Frank.

I rented a boat recently on Getmyboat.com and I had a good experience. Everything worked as planned, and the boat and captain were great.

My acocunt was termintated for the 3rd time with zero heads up or communication. I was out on the water, again, picking up a customer when my account was no longer active suspending all communication with customers. I had 8 bookings over the next couple of weeks and after 3 phone calls and 2 emails, I haven't heard a peep. I have had nothing but 5-star reviews and an immaculate customer renting record. This app and its management are sheep. Stay clear.

Terrible place that doesn't even allow you to call to ask questions before you rent. Customer service is HORRIBLE! Run from this place. There's better sites that actually care about their customers.

Horrible customer service. They wont even let a potential renter call to ask questions until AFTER they have paid. Edit: I didn’t even mention the fees…that must be another big issue they have.

This is my second boating season using GetMyBoat and I’m truly enjoying it.

I really like the app. Maps, listings, quick contact with owners. Without it I’d have to spend a dogs age researching who to trust to book a schedule-limited period on a Holiday Weekend with family from all over the US. It's clear that all involved understand the concept of not getting the most fun out of a cool boat on a beautiful day if the owner and boater can't reliably connect and make a plan. To me that's the worst thing for everyone. Also, it's nice not to have to join a boat club and pay massive initiation dues just to have the privilege of renting. Thanks.

As a passionate boat owner, I offer an unforgettable nautical experience with the rental of my boats, complete with a skilled skipper. A loyal user of this platform for many years, I am captivated by its ease of use, the quality of client interactions, and the efficiency of financial transactions. The clientele, predominantly American, has always been outstanding without exception. It is a true pleasure for me to contribute to their happiness by introducing them to the charms of Cannes and sharing special moments at sea

I’ve been with GetMyBoat for over 3 years, done Over 200 bookings through their app. They have been very professional always have great support and make their app easy for someone like me to navigate through and use. Thanks a lot GetMyBoat every summer being a blessing!

I just recently started working with this company and I am very pleased! Payments always arrive on time! And the most important thing is that there is live communication on WhatsApp, immediate solutions to problems! I am very grateful to you and hope for further productive cooperation! Best regards, Lilia.

Very nice platform. Easy to use. Great customer service. I will definitely continue to use GetMyBoat, it helps me alot!

The charter was exactly as it was promoted and the team was fantastic. Thank you!

The app helped connect me to an awesome boat for small wedding party in AZ, USA. Had a positive experience with ease of payment. Host was gave clear directions and communicated all we needed to know as first time users of the app. Will book through GetMyBoat again. Thank you!