Im going to start with 3 stars, however, I will change that review if I receive my order soon. The website is amazing, I placed an order on an already built PC, ready to go out of the box. Paid to have it shipped next day air. That was Feb, 15 2025. It is now Feb, 17 2025 and still no PC. It was over 1500$, so yes I take my money seriously especially with all the fakers out there. This was my first experience with this company and their site, of which I have never heard of before. The site is beautifully put together, the options are amazing....Im just waiting....please don't let me down on this. :)

They have a good warranty program and my pc was fixed after being sent in. The “upgrade” program seems to be a total sham. Never got contact from the team about possible upgrades while the pc was there for repair. I let them know I was interested in upgrading and called 3 days in a row for a parts list to choose from and never received an email after being assured I would receive one. After 3 days I was fed up so I asked them to just send the pc back to me. I paid to have it shipped back by 1 pm Wednesday and they didn’t send the pc out til Thursday evening which delayed delivery for another 2 days. Very disappointed in their lack of communication and expeditious processing.

The process to order is quick and relatively simple. The variety of options and customizations is a good touch. I also appreciate the company keeping in contact as this is an expensive purchase.

This is the second computer I have purchased and I am very happy and satisfied with the quality of the computer, the fantastic customer service, and just an overall wonderful experience. I will be purchasing more computers in the future!

haven’t received my pc yet but the buying process was very simple and easy!

Xotic PC has great customer service and is great on follow up emails they make sure you have no questions or concerns on your product and they respond to questions and concerns in one business day! I am still waiting on my orders to arrive but I will update my review based on the orders I'm sure its gonna be great.

So far I've been having a great no hassle experience can't wait to get my new rig

2nd purchase from xotic PC. Great service for

Fast and Easy

Bluetooth WiFi and lan on pc with a decent gpu and being able to use bread to pay later is great

Website is helpful and has chat agents you assist you with any questions you have.

great quality, customer service, selection, and finance options

Easy to preorder. Looking forward to arrival.

Great and insightful. I willing to help you out with anything you need when you need it.

The computers that I ordered, Order Number #177259301 2 x Project Zero Pano Ghost Ready to Ship States on the website will ship 1 business day after payment confirmation. I am now being told that they are in production and it might be weeks before I receive them. It's kind of misleading.

The website is impeccable. The entire order process is quick and painless. It makes the upgrading of a system simplistic for and experienced user, and there are simple, understandable explanations for the novice.

Very clean and user friendly experience when buying my first PV

It was super easy to order and I knew I’d need be customer service was right around the corner to help

Was quick to ship and was great with communication. Made me feel very comfortable with my decision to purchase my pc through them

Waiting for the laptop, so far great choices