Very satisfied.

i'm writing this review (don't normally write reviews) as i've bought several items from cw sellors now and feel i should write this as received excellent customer service My most recent purchase (this month)was a beautiful gucci ladies watch and a mans breitling watch I dealt with one person only on my recent purchase and that was a lovely lady called Kristie Kristie was absolutely fantastic from start to finish with my watches and her knowledge and guidance on helping me select my watches was excellent She kept me up to date and spoke to me on several occasions which was great honestly i really appreciated her help and guidance throughout Both my partner and myself are so happy with the watches So if you looking for anything ie watches or jewellery for now or in the future Please get in touch with Kristie at cw sellors Thanks again for all your help

Everything was great, Received the watch in time, and many thanks to customer support for the help.

Second purchase from these guys and Kristie was brilliant! Love their dedication to beautiful jewellery and brilliant customer service!

I recently purchased another watch from CW Sellors and couldn't be happier with my experience. The quality of the watch is exceptional. Kristie was incredibly helpful throughout the process and even assisted me in picking out the perfect pair of earrings. Her expertise and friendly service made the shopping experience enjoyable and stress-free. Highly recommend CW Sellors for their outstanding products and excellent customer service.

Excellent service from Kristie, who provided a price match with another site and actually bettered it. Great service all around, will definitely use again.

Excellent service There was a slight issue with my order which was corrected immediately. Will definitely use again

I was slightly hesitant to purchase a watch online. Seriously, I don't know why I worried. I was assisted by Kristie, who put my mind at ease and answered all of my questions. My watch was despatched on the day and delivered the next day. Overall, a great experience, thank you Kristie ☺️

Excellent customer service and very prompt delivery. Good discount applied therefore good value for money and I am delighted with the whole experience. Would definitely recommend.

Wish I had noticed the negative reviews. Ordered a Georg Jensen necklace - great sale inducement. That was weeks ago where this company happy to take £1.5k of my money. Then I can’t get an update from them. And no necklace. Don’t purchase from this poor company. Update 17th June. Still awaiting refund of my money £1580 which was paid in good faith 3rd April. I finally gave up and asked to cancel and refund. Buyers be warned. Emails to me have no resemblance to the fake public apology below so don’t be fooled. Do not deal with this company.

I purchased a bangle from this on line Seller for a surprise birthday gift for a family member and was informed of the delivery time being 4 weeks; 6 and a half weeks later I had still not received the bangle and had absolutely no communication from this Seller. Shockingly poor customer service skills from a company who are supposed to pride themselves on the level of service they offer. Waiting for a refund now as I had to source an alternative gift in time for the marked celebration. Competitive price offered on the item but if you don't deliver the goods I'm sorry to say that I will not be purchasing from you again.

Very bad experience, I ordered a watch almost a month and a half ago now as a birthday present. Their sales person specified it would be 2 to 3 weeks wait at the time and would definitely be in time for the birthday and I should pay to reserve it. I have not heard from them since. The birthday came and went, still no watch. Would they keep you informed? no, you have to call them to hear the same lies over and over. I will never repeat a purchase from this terrible company and would advise anyone to stay away from given them any business.

Fabulous selection of jewellery, Diane and her staff go out of their way to be helpful, no pressured selling and always a smile. Only gripe is I thought valuations were a tad expensive. Overall a very hsppy customer. Such a shame Ludlow branch is closing. Not so happy with the online service sadly

Great experience Emma was brilliant!

I have purchased a lot of Gucci jewelry for my granddaughter and have never been disappointed

I bought a bracelet from your store in Chester. I was served by Lorraine. I would like to say that she is a credit to your company. She was informative, patient and did not try to force us into buying something we did not want. Very professional.

Looses a star due to an unexplained 5day delay to dispatching the watch, but everything else was good.

WORST COMPANY EVER ordered a £2000 garmin watch on the 5th may next day someone called me to verify details was told a few days delivery 4 days later NOTHING so emailed them 3 times before i finally got a reply with them stating they are only a tiny company with no one to reply to emails and they were still waiting for a reply from garmin with a delivery date ALTHOUGH IF I ORDER FROM GARMIN I CAN GET IT IN 1 to 3 Days...... now 11 days i get a email from jura stating it could be another 2-3 weeks but that's not definite JURA say they are the biggest uk garmin watch seller but can't supply what i've paid for yet the likes of beaverbrooks goldsmiths and h samuel's can deliver next day SHOCKING CUSTOMER SERVICE AVOID AVOID AVOID 😡😡😡😡😡😡 C W SELLORS AND JURA WATCHES ARE THE SAME COMPANY THEY MIGHT USE DIFFERENT NAMES BUT SAME PEOPLE SAME ADDRESS SAME TELEPHONE NUMBER

Great company, perfect service.

the piece was more beautiful than the photo & expected