Goods as advertised and prompt despatch. A seller I can highly recommend

Easy to navigate website. Super fast delivery and great Laptop

paid for express delivery still came late, apart from that fine service

Charger has lasted no longer than a week, it’s just split all the way down, looks like it’s got sealant on it to bodge a design fault.

Discount was excellent and all credit to the mar room for all their hard work!

Great service and very helpful staff. thoroughly recommend tier 1 great prices and very helpful staff

The product arrived in the condition advertised and works extremely well. I will look to purchase from Tier 1 again

Excellent choice at fantastic prices! Found a lightweight sturdy laptop perfect for taking to client meetings. Will definitely use you again! Super customer service as well!

First time purchaser. easy to use website, secure checkout. Computer well packaged and delivered on time. early days with the computer but no issues to report.

Ordered 9am on 9th Feb. Laptop needed for when my daughter returns to school on 20th. Email confirmation says 3-5 working days and I'll get Email updates when item dispatched . By 15th Feb I've received no updates, but tracking says order fulfilled! No laptop! So at 8am I used the chat facility to enquire. No response. At 11am I emailed them. A look at tracking now on the day I've been told it will arrive shows they only sent details to courier at 11.57am on the day I chased them: 15th Feb. So my advice is chase after a couple of days. If I hadn't I bet I'd still be waiting. Oh and advice to tier1. Don't email your customer to leave a review before you've even dispatched their goods. DPD are the heroes in this customer experience... The 2 stars is because I am hoping to receive a nice laptop at a good price.

I have purchased a few items from tier 1. Their prices are always good and my latest purchase was for a replacement tablet for my wife. It came in good time, and was well packaged. My wife is thrilled with it and the condition was exceptional. I would always recommend tier 1 to anyone looking to purchase some reconditioned tech.

Got refurbed thinkpad. All seems good except weird toxic smell. Not sure if that just what thinkpads smell like or if tier1 use some glue or paste in the refurb.

Received the phone - good condition as described- charged lead supplied - sent an I phone lead for an android phone - as it was a gift I had to race around in the evening to purchase the correct one 😡

2nd laptop purchased got a black screen error when booting for the first time. Got a quick response from Tier1 for the laptop to be replaced as a priority. 5 Star for the service for the replacement.

fast service great product

Really fast delivery, arrived within 2 days of purchase. Laptop has been fine to set up so far, but have not used extensively yet.

The monitor i was using failed just when needed most. Looking for a cheep replacement i came across the firm TIER 1 advertising refurbished equipment. I purchased a monitor from them which arrived the next day well packed in mint condition and performs perfectly. Superb

Dealt with an initial problem quickly and well will definitely use again

Pretty good experience. Only minor hiccough was that the new payment system didn’t seem to like my card so apparently declined it so I paid via a different method. It then transpired that the first payment money was taken anyway. But in fairness I called customer service and they promptly delt with it and I was refunded the correct amount as promised. So a pretty good test of how a customer is handled when there is a minor issue - good customer service.

All good, quality, delivery et al.